Job Description

Are you a host with the most? Do you excel in Customer Service Skills? Do you love working with people and meeting new people every day? Have you ever wanted to work in an Aviation environment? - If so, this is just the role for you!

We require a VIP Front of House Officer to work at London Heathrow Airport to provide a first-class service to our customers that they will never forget!



As the Front of House Officer, you will ensure that visitors and clients are received in an excellent and professional manner and that all front of house security areas operates at high-quality service at all times.

Main Responsibilities:

To deliver the professional greeting of clients and visitors, to the highest standards To monitor and manage the Winsor Suite car park. Maintain regular contact with the doorperson and other members of staff to ensure security is never compromised while Heathrow VIP service level standards are maintained. To assist in coordinating the day to day running of the building forecourt, entrance/exits and liaising between VIP, staff and visitors to ensure all relevant information is communicated correctly and efficiently.

What we can offer you:

14.20 per hour Shift pattern of 4 on 2 off Annual leave of 5.6 weeks per year Life assurance scheme Pension Scheme Access to an industry leading Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme Employee Assistance Programme that provides a health and wellbeing support service As an employer of choice, we focus on wellbeing, training, and career progression Employee Referral Scheme

Essential Skills

SIA Door Supervisor Licence

About Wilson James

Wilson James is a leading security, construction logistics and aviation services provider with more than 5,000 employees. With in-depth sector and service expertise, we deliver solutions to clients operating across the Aviation, Construction, Corporate, Energy, Manufacturing, Maritime and Technology industries.



Wilson James provides services to some of the world's most iconic brands. We collaborate. We raise standards. We win awards.

We employ more than 5,000 brilliant people across security, construction logistics and aviation services.



We celebrate diversity. With more than 75 nationalities represented in the Wilson James family, we are a truly inclusive company.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.

For information about Wilson James' commitment to Equality, Diversity and Inclusion, please see our website