Job Description

Company Overview

Founded in 2014 by industry expert Sherrille Riley, Nails & Brows is a premium beauty destination in London, renowned for its flawless nail and brow services. With a strong reputation for quality and client care, we proudly serve a clientele that includes models, celebrities, and beauty enthusiasts seeking exceptional results.

Summary

We are seeking a Front of House/Reception Manager to join our dynamic team at Nails & Brows. In this role, you will be the face of our salon, ensuring exceptional customer experiences while managing daily operations. Your leadership will be key in maintaining our high standards and fostering a welcoming environment.

Responsibilities

Oversee daily front-of-house operations to ensure smooth service delivery. Manage and train staff to provide exceptional customer service. Handle customer inquiries and resolve any issues promptly and professionally. Implement sales strategies to drive revenue growth and enhance client satisfaction. Maintain an organized and welcoming reception area for clients. Coordinate appointments and manage scheduling efficiently. Monitor inventory levels and assist with ordering supplies as needed. Foster a positive team environment that encourages collaboration and high performance.

Requirements

Proven experience in a managerial role within the beauty or retail industry. Strong leadership skills with the ability to motivate and manage a team effectively. Excellent communication skills, both verbal and written. Experience in sales management with a focus on achieving targets. Ability to multitask and manage time effectively in a fast-paced environment. Multilingual abilities are a plus but not required.
If you are passionate about beauty and have the skills to lead a vibrant team, we invite you to apply now and become part of the Nails & Brows family!

Job Type: Full-time

Pay: From 14.00 per hour

Benefits:

Company pension Store discount
Application question(s):

Do you have experience working in a beauty salon? Are you confident in your sales abilities? Only applicants who meet these criteria will be considered. Do you have prior experience using booking software to manage appointments? Only applicants who meet these criteria will be considered. Do you have managerial experience? Are you goal oriented
Work Location: In person

Application deadline: 29/07/2025
Expected start date: 03/08/2025