Job Description

Callow Hall is looking for a Full Time receptionist to join the team. After extensive refurbishments - comprising of Hives and Treehouses as well as hotel bedrooms and a contemporary restaurant and extensive bar.

We are looking for a Full-time receptionist who will be responsible for creating the perfect guest journey and making their experience exceptional. You will look after our guests from the booking stage, at check in and throughout their visit.

We are looking for individuals who have a real passion for the industry and people. We need someone who will build strong bonds with guests and colleagues alike. The ideal candidate needs to be a proactive forward thinker.

Company benefits include:

Competitive remuneration package, including Service Charge tips Uniform and workwear provided Training and Development opportunities Friends and Family discounts in the Hotel Annual leave. Pension; eligible team members benefit from a NEST pension scheme Free parking on site The Front Of House Manager will be on hand to support and provide training and guidance to enable you and the team to deliver exceptional customer service for guests. We will be delivering weddings, private functions, afternoon teas and special events.
Our ideal candidate will have:

Excellent communication skills A friendly positive attitude and a desire to learn A focus on customer service and the guest experience A strong work ethic Passion for the job and ambition to succeed A collaborative approach to teamwork and adaptability Experience with Guestline preferred Knowledgeable of the local area
Transport is an advantage to reach the picturesque village of Ashbourne. The Hotel is situated at the gateway to the beautiful & Stunning Peak District.

Callow Hall Hotel is owned by Wildhive Hotels Ltd.

Job Types: Full-time, Part-time, Permanent

Pay: 10.00-12.21 per hour

Benefits:

Company pension Employee discount On-site gym On-site parking Private medical insurance
Ability to commute/relocate:

Ashbourne DE6 2AA: reliably commute or plan to relocate before starting work (preferred)
Experience:

Reception: 1 year (preferred)
Work Location: In person