Job Description

Front of House Receptionist / Client Coordinator

About Us:

Blossom is a warm, welcoming, professional, and fast-growing beauty, hair and aesthetics salon passionate about delivering outstanding client care. Our team is dedicated, friendly, and hardworking. We're now looking for a confident, organised and friendly Front of House superstar to join us as the welcoming face of Blossom.

The Role:

As our Front of House Receptionist, you'll be the first point of contact for our clients - in person, over the phone, and online. You'll create a seamless and positive experience from the moment they arrive to the moment they leave, ensuring every client feels valued and well cared for.

Key Responsibilities:

Warmly greet and welcome clients Manage bookings via phone, in-person, and our online system Handle client enquiries and respond to messages Take payments and manage client records accurately Maintain a tidy and inviting reception area Support the salon team with day-to-day duties Confidently use ICT systems including online booking software Assist with basic social media posting and client communications Upsell treatments and products when appropriate Monitor and order front-of-house supplies

Ideal Candidate:

Saturday availability (8am-3:30pm) is essential*
Previous experience in a salon, spa, reception, or customer-facing role preferred Confident using ICT - including online booking platforms and social media Warm, friendly, and professional demeanour Highly organised and able to multitask Excellent communication skills Smart appearance and a genuine passion for customer service

Perks & Benefits:

Staff discounts on treatments and products A supportive, fun, and team-focused work environment Opportunities for progression and training Incentives, team days, and ongoing development

To Apply:

Please send your CV along with a short cover letter explaining why you'd be the perfect fit for our Front of House role.

Job Types: Full-time, Part-time, Permanent

Pay: 12.30-13.21 per hour

Additional pay:

Tips
Benefits:

Company events Company pension Employee discount Store discount
Schedule:

Every weekend Monday to Friday Weekend availability
Education:

GCSE or equivalent (required)
Language:

English (required)
Work Location: In person

Application deadline: 05/07/2025