Job Description

Job Overview

We are seeking a professional, friendly, and well-organised

Front of House Receptionist

to be the first point of contact for our clients and visitors. The ideal candidate will create a welcoming atmosphere, provide exceptional customer service, and support the smooth day-to-day operations of our workplace. Your ability to multitask and maintain a polished, positive presence will be essential to this role.

Key Responsibilities

Greet and welcome all visitors in a courteous and professional manner, creating a positive first impression. Answer phone calls promptly, handle enquiries, and assist with bookings. Manage appointment scheduling and maintain an up-to-date staff calendar. Handle incoming and outgoing correspondence (emails and mail) with accuracy and efficiency. Keep the reception area clean, organised, and presentable at all times. Assist with general administrative duties, including filing, data entry, and record maintenance. Support day-to-day operations such as light cleaning, restocking supplies, and serving client refreshments. Collaborate with team members to ensure seamless front-of-house and administrative functions.

Skills & Qualifications

Excellent verbal and written communication skills. Strong organisational and multitasking abilities, with attention to detail. Warm, approachable personality and a client-focused mindset. Previous experience in a receptionist or customer service role is desirable but not essential. Comfortable using basic office equipment (e.g., laptop, printer, iPad). Ability to adapt quickly and maintain composure in a busy environment.

Why Join Us?

Friendly, supportive team culture Opportunity for growth and development Be part of a dynamic and professional work environment
If you're someone who thrives in a fast-paced, people-oriented role and enjoys being the face of a business, we'd love to hear from you!

Apply now and help us create a welcoming space for everyone who walks through our doors.

Job Types: Part-time, Permanent

Pay: From 12.50 per hour

Expected hours: 24 per week

Additional pay:

Commission pay
Benefits:

Company pension Employee discount Gym membership Store discount
Work Location: In person