Job Description

Front of House / Receptionist - Join Our Award-Winning, Proudly Independent, Veterinary Practice!

Location:

Battersea, London

Hours:

Ideally full time between 9am - 7pm (Monday - Friday): 9 - 1pm (every other Saturday), but for the right candidate and experience, part time hours very much considered.

Start Date:

Planning ahead for

2026

, though earlier opportunities may be available for the right person

Salary:

Competitive (DOE)

We're looking for a friendly, organised, and compassionate Veterinary Receptionist to be the welcoming face of our lovely veterinary practice, located on the Northcote road, Wandsworth, SW11.

Everything you need to know about The London Vet

We are a proudly independent first opinion veterinary surgery, proudly delivering gold standard care, communication and honest transparency throughout our clinic. We are a lovely close team, creating a 'family feel vibe' and are continuously supporting each other every day. Our dedicated team of vets, nurses, and support staff work together in a positive and supportive environment where every pet and every client is treated with empathy and respect.

Finding the right person is essential to us - and we're fortunate enough to be able to plan ahead. While this role is to be filled by April 2026 , we're open to discussing earlier opportunities for the perfect fit.

"A picture says a thousand words..."

Want to get a real feel for what life at our clinic is like? Check out our journey, our team, and what we're all about on Instagram:

@thelondonvet

We could try to describe the atmosphere - but photos say it better.

The Role

As a Veterinary Receptionist at The London Vet, you will play an important role in ensuring the smooth and efficient front of house operations of our clinic. Your responsibilities will include:

? Greeting our valued members and their pets with a friendly and welcoming demeanour.

? Creating professional relationships with our clients.

? Providing general support and assistance to the clinic to ensure it runs smoothly and efficiently. This can consist of ordering supplies for reception, arranging appointments and maintaining the cleanliness of the reception area and consulting rooms.

? Admin e.g. emails, phone calls, appointment bookings and prescriptions.

? Process payments and maintain accurate records.

? End of day (cashless) banking.

About You

We're looking for a warm, communicative individual who takes pride in being the first friendly face our clients see. You'll be integral to the smooth running of the clinic and our team's success.

Essential

A genuine

love of animals

Outstanding

communication and client care skills A proactive,

team

-oriented attitude

Desirable:

Previous experience

in a veterinary or medical reception role An

veterinary nurse

with a passion for client interaction
Ultimately, we're

all about the right person

, so if you think you'd be a great fit, we'd love to hear from you - even if your background isn't "typical."

Why Join Us?

A

supportive, happy, and genuinely positive team environment

Our values -

Competence, Trust, Compassion -

aren't just words; they're how we work every day We truly care about the welfare of our clients, patients, and vitally, staff An

independent practice

where your voice is heard and your ideas matter No out-of-hours, no Sundays, no bank holidays, and no on-call Saturday mornings on a shared rota (to be discussed) Beautiful, modern facilities including: Separate cat and dog wards A private garden Dedicated surgical theatre, prep area, and pharmacy Digital X-ray and ultrasound

How to Apply

To express your interest in this exciting role, please send your

CV

and a

covering letter

explaining why you'd be a great fit to:

practicemanager@thelondonvet.co.uk

We can't wait to hear from you!

Job Type: Full-time

Pay: 24,500.00-28,000.00 per year

Benefits:

Company events Company pension Employee discount
Schedule:

8 hour shift Monday to Friday Overtime Weekend availability
Work Location: In person