Job Description

We have an exciting opportunity for an enthusiastic, customer service-driven individual to join our front-of-house team in Shipley as a Receptionist!

The role:

You will be the first point of contact for all patients, taking them through their journey whilst delivering a first-class customer service experience. You will be responsible for efficiently managing the appointment books alongside various administrative and financial tasks.

Working Hours:

5 days per week

Monday 8.30am - 7.00pm & Tuesday to Friday 8.30am - 5.30pm

The ideal candidate:

We don't need you to know anything about dentistry; full training will be provided. We want you to have a genuine passion for delivering a 5customer service experience for all our patients. Keeping people happy and making them smile will fulfill you in your role!

Skills & Experience:

Proven front of house experience Strong customer service skills with a focus on delivering a 5 service
Excellent communication and interpersonal abilities Ability to manage multiple tasks efficiently and effectively Proficient in using office software and scheduling systems Attention to detail and strong organisation skills

Why join us? We have some brilliant benefits and perks, including:

30 days including bank holidays plus your birthday off! A positive company culture that is centred around teamwork and patient care Access to mental health support and mental health first aiders Regular check-in meetings with your line manager Lots of learning, development & CPD support including off-site CPD events Welcoming, supportive and committed leadership team Employee referral program - get rewarded for referring other excellent people! As a thank you for all your hard work you will receive an Easter and Christmas gift each year! Recognition of your achievements with the opportunity to be awarded Team Member of the Quarter! Discounted gym membership to support your wellbeing We cover the cost of your DBS check and provide you with your uniform Opportunities to progress to more senior roles such as Lead Receptionist or Centre Manager.

Have more questions? Please contact Jo on 01943 725872 and press option 1!

Job Types: Full-time, Permanent

Pay: 12.50 per hour

Benefits:

Additional leave Bereavement leave Company events Employee discount Gym membership Referral programme
Schedule:

No weekends
Application question(s):

Please give a short summary on why you feel you would be a great fit for this role? Please note if this question is not answered your application will automatically reject.
Work Location: In person