Job Description

Hotel FOH/Receptionist

Location:

Glasgow

Job Type:

Full-Time or Part-Time

Schedule:

Flexible shifts including mornings, evenings, weekends, and holidays

About Us

We are a friendly, welcoming hotel based in the heart of

Glasgow Westend

, offering exceptional guest experiences in a warm and professional setting. As we continue to grow, we're looking for a dedicated

Hotel Assistant

to join our front-of-house team.

Responsibilities

Reception Duties:

Greet guests and manage check-ins/outs Handle bookings, payments, and guest enquiries Provide local information and excellent customer service Answer phones/emails and manage reservations system Assist guests with luggage Keep entrance and lobby areas tidy and presentable Help with basic maintenance checks and room deliveries Support guests with taxis, directions, and special requests

Other Duties:

Ensure guest safety and report incidents as needed Support housekeeping or breakfast team when required Follow all hotel procedures and health & safety protocols

What We're Looking For

Excellent communication and customer service skills Friendly, reliable, and professional attitude Ability to multitask and remain calm under pressure Previous hospitality or reception experience preferred Comfortable lifting and carrying guest luggage Right to work in the UK

What We Offer

Competitive pay Flexible shift patterns Staff discounts and meals on duty Opportunities for training and progression A supportive team in a beautiful city location

Apply Now

Ready to join our team? Apply now!

We look forward to hearing from you!

Job Type: Part-time

Pay: 12.50 per hour

Benefits:

Company pension Employee discount
Work Location: In person