Job Description

Role: Front of House Assistant


Location: Flavours Bistro, Saint Catherine's Hospice


Contract: Fixed term 1 year


Hours: 37.5 per week


Salary: 24,441 per annum


The Front of House Assistant plays a pivotal role in ensuring a seamless and enjoyable dining experience for our customers at Flavours Bistro. This position serves as the face of our bistro, greeting patrons, managing reservations, and overseeing the flow of service. The Front of House Assistant will collaborate closely with our Catering team and other staff members to uphold our commitment to exceptional customer service.

Key Responsibilities:

Welcome customers with warmth and hospitality, creating a positive first impression. Manage reservations, seating arrangements, and customer enquiries both inperson and over the phone. Develop and maintain our social media presence. Coordinate with the kitchen and serving staff to ensure timely and efficient service. Maintain cleanliness and organisation in the dining area. Handle guest feedback and address any concerns or special requests with professionalism. Assist with administrative tasks, including cash handling, invoicing, and recordkeeping. Uphold high standards of food safety, sanitation, and guest satisfaction.

Currently the role is daytime hours only, Monday to Friday. However, as the Bistro develops, the hours of work may change to include evenings and weekends.

About You:

If you have:


Barista Experience Excellent communication and interpersonal skills. Strong organisational abilities and attention to detail. Ability to remain calm and composed under pressure in a fastpaced environment. Proficiency in basic computer applications and social media platforms. Passion for providing exceptional service and creating memorable dining experiences.

Then we would love to hear from you!!

Why work for Saint Catherine's Hospice?

A chance to make a profound difference in the lives of patients and families during a critical time Collaborative and supportive work environment that values your expertise and dedication Employee assistance programme Free onsite parking Subsidised meals in the Bistro On site gym Pilates Discount in our charity shops

Application Process

For further details, please contact HR Services on 01723 351421 to arrange an informal discussion.


To apply, please submit your application highlighting your relevant experience and outlining why you are the perfect fit for this role.


The closing date for the role is 31st August 2025.