The Burleigh Arms is an independent pub located in the heart of Cambridge, renowned for its welcoming atmosphere, exceptional service, and vibrant community events. We pride ourselves on offering a diverse selection of craft beers, fine wines, and a menu that celebrates local produce.? Within 6 months from opening with Made the prestige Estrellla Top 50 gastro pubs and have been nominated for 'The National Pub and Bar Awars 2025'.
Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team.
In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. You will be required to serve either from the bar or on the floor in the 'The Fellowship of Flavour' restaurant.
Your responsibilities will encompass various aspects of guest interaction, from taking orders to upselling menu items.. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
Greet guests warmly and assist them with their seating arrangements.
Take orders accurately and efficiently while providing recommendations and upselling menu items.
Ensure that all food safety standards are adhered to in accordance with company policies.
Maintain cleanliness and organisation of the front of house area, including tables and waiting areas.
Handle guest inquiries and resolve any issues promptly to ensure customer satisfaction.
Experience
Previous experience in guest services or a similar role within the hospitality industry is preferred but not essential.
A strong understanding of food safety practices is advantageous.
Excellent time management skills to handle busy service periods effectively.
Ability to work well under pressure while maintaining a positive attitude.
Knowledge or experience in culinary arts or restaurant operations is a plus.
A friendly demeanour with excellent communication skills to engage with guests effectively.
Please apply and join the Best Pub in Cambridge !
Job Types: Full-time, Part-time, Zero hours contract
Pay: 12.35-13.00 per hour
Benefits:
Company pension
Discounted or free food
Employee discount
On-site parking
Work Location: In person
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