Job Description

Front of House - Restaurant Team Member

Location: Holy Carrot - 156 Portobello Road, London W11 2EB

Employment Type: Full-time or part-time

Pay: 12.21 up + Tronc & Tips (depending on experience)

Overview

We're seeking enthusiastic and dedicated Front of House team members to join our vibrant and creative hospitality environment. As part of the guest-facing team, you'll play a key role in delivering outstanding service -- from the moment someone walks through our door to the final goodbye.

At Holy Carrot, we serve bold, seasonal, vegetable-forward dishes in a space that celebrates sustainability, style and connection. If you care deeply about people, presentation, and purpose -- we'd love to meet you.

What You'll Be Doing

As part of the FOH team, your responsibilities will include:

Greeting and assisting guests on arrival, offering a warm and attentive welcome Managing reservations and seating arrangements to maintain a smooth guest flow Taking food and drink orders with clarity and care Serving food and beverages to a high standard, ensuring beautiful presentation and timing Supporting the bartending team during busy periods (including basic drinks prep when needed) Keeping the front-of-house area clean, tidy, and beautifully presented Handling guest inquiries or complaints with calm professionalism Assisting in food preparation or plating, if needed, during special events or peak service Supporting in-house events, private hires, and service transitions as part of a tight, collaborative team Learning about our seasonal menu, natural wines, and sustainability ethos so you can speak confidently to guests

What We1're Looking For

Previous experience in hospitality is a plus, but we value attitude and potential most Familiarity with bartending practices is advantageous Basic knowledge of food safety standards is appreciated Clear and friendly communication skills A calm, proactive approach to teamwork and service Flexibility to work evenings, weekends, and holidays as needed An appreciation for sustainable dining and conscious hospitality

What You'll Get

Competitive hourly pay + Tronc & tips Delicious daily staff meals from our seasonal plant-based menu Unlimited tea & coffee on shift Wine bottles available at cost price Ongoing training & development (e.g. WSET, food knowledge, mixology) Mental health support via Kelly's Cause Staff discount + Cycle to Work scheme Uniforms provided Work visa sponsorship available -- we're proud to support international talent The opportunity to work across two stunning London locations: Portobello Road & Old Spitalfields Market
Holy Carrot isn't just a restaurant -- it's a mindset. If you believe service should be meaningful, delicious and full of heart, we'd love to welcome you to our team.

Job Types: Full-time, Part-time, Zero hours contract

Pay: From 12.21 per hour

Benefits:

Cycle to work scheme Referral programme
Physical Setting:

Bar Restaurant
Shift:

12 hour shift Day shift Night shift
Work days:

Holidays Monday to Friday Weekend availability
Experience:

Hospitality: 1 year (required)
Work authorisation:

?? (required)
Location:

London W11 2EB (preferred)
Work Location: In person