Job Description

Job Summary

We are seeking a dedicated and enthusiastic Front End Associate to join our team. In this role, you will be the first point of contact for our customers, ensuring a welcoming and efficient service experience. You will be responsible for managing customer interactions and maintaining high standards of food safety and hygiene. A background in hospitality or restaurant settings is advantageous, as you will play a vital role in creating a positive dining atmosphere.

Responsibilities

- Greet customers warmly and assist them with their orders promptly.

- Take orders and use the Epos System responsibly

- Assist in the wedding venue delivering high quality service to our wedding parties

- Maintain cleanliness and organisation of the front end area, adhering to food safety regulations.

- Serve drinks behind the bar

- Collaborate with team members to ensure efficient service delivery and customer satisfaction.

- Handle customer inquiries and complaints professionally, striving for resolution and positive outcomes.

Experience

- Previous experience in a restaurant or hospitality setting is preferred but not essential.

- Skills in catering or food preparation are highly desirable.

- Knowledge of food safety practices is beneficial to ensure compliance with health regulations.

- Experience in bartending is a plus, enhancing your ability to assist during busy periods.

- Strong communication skills and a friendly disposition are essential for this customer-facing role.

Join us as a Front End Associate and contribute to an exceptional customer experience while developing your skills in the hospitality industry!

Job Types: Full-time, Part-time, Permanent, Zero hours contract

Pay: 10.00-12.21 per year

Benefits:

Employee discount
Experience:

Hospitality: 1 year (required) Customer service: 1 year (required) Bartending: 1 year (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person