We are looking for a new member to join our Front of House Night Team in Glasgow. This full-time position involves daily tasks such as attending to guests, managing check-ins and check-outs, handling customer inquiries and complaints, and ensuring all common areas are clean and organized. This is an on-site position.
Qualifications
Interpersonal Skills:
Candidates must have interpersonal skills that facilitate positive interactions with guests and colleagues.
Communication:
Clear and effective communication skills, both verbal and written, are essential to provide high-quality customer service.
Customer Service:
Experience in customer service is necessary to address issues, provide information, and contribute to a satisfying guest experience.
In addition to the above skills, previous experience in hospitality and proficiency in more than one language will be considered advantageous.
Job Types: Full-time, Part-time
Pay: 12.21 per hour
Ability to commute/relocate:
Glasgow G2 4PB: reliably commute or plan to relocate before starting work (required)
Language:
English (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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