Job Description

Job Overview

We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. The ideal candidates will have a passion for hospitality and a strong commitment to providing exceptional service to our guests. This role is crucial in creating a welcoming atmosphere and ensuring that all customers have an enjoyable dining experience. You will be the first point of contact for our patrons, and your ability to help them feel valued and cared for is essential.

Duties

Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere. Assist with seating arrangements and manage reservations efficiently. Provide menu information and recommendations, taking orders accurately. Ensure food safety standards are adhered to during food preparation and service. Collaborate with kitchen staff to ensure timely delivery of food and beverages. Handle customer inquiries, complaints, or feedback in a professional manner. Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations. Support bartending duties as required, including preparing drinks and serving alcohol responsibly. Assist with catering events as needed, ensuring high standards of service are maintained.

Qualifications

Previous experience in a hospitality or restaurant setting is preferred but not essential. Knowledge of food safety practices is advantageous. Strong communication skills with the ability to engage effectively with customers. Ability to work well under pressure in a fast-paced environment. Flexibility to work various shifts, including evenings and weekends. A positive attitude with a willingness to help others is essential for success in this role. Experience in food preparation or bartending is considered a plus.
Join us in delivering outstanding service and creating memorable experiences for our guests!

Job Types: Full-time, Part-time

Pay: 13.00-15.00 per hour

Benefits:

Company pension Discounted or free food Employee discount
Physical Setting:

Bar Restaurant
Shift:

Day shift
Work days:

Monday to Friday Weekend availability
Work Location: In person