Job Description

About us

The Royal Oak is a family run classic country pub based within the Longleat Estate.

The Royal Oak is a family run classic country pub. The pub changed hands back on October 2023 and due to the growing popularity we are now ready to grow our front of house team. We are seeking enthusiastic and customer-oriented individuals to join our team. As a member of our team, you will play a key role in providing exceptional service to our customers and ensuring a memorable dining experience. If you have a passion for the restaurant industry and enjoy working in a fast-paced environment, we would love to hear from you.

MUST BE OVER 21

MUST BE EXPERIENCED AS WE ARE VERY BUSY AND FAST PACED

MUST BE RELIABLE

Responsibilities:

- Provide excellent customer service by greeting and assisting guests in a friendly and professional manner

- Take drink orders and serve beverages promptly and accurately

- Take food orders

- Prepare mixed drinks, and other alcoholic/non-alcoholic beverages according to recipes and guest preferences

- Maintain cleanliness and organization of the bar area, including stocking supplies and cleaning glasses

- Collaborate with kitchen staff to ensure timely delivery of food orders

- Handle cash transactions and process payments accurately

- Adhere to all food safety and sanitation guidelines

- Assist with opening and closing duties as assigned

Qualifications:

- Previous experience in a restaurant or hospitality setting is preferred

- Strong customer service skills with the ability to provide personalized attention to guests

- Excellent time management skills to prioritize tasks effectively in a fast-paced environment

- Ability to work well within a team and collaborate with colleagues

- Basic knowledge of bartending techniques and drink recipes is desirable

If you are passionate about delivering exceptional service, have a strong work ethic, and enjoy working in a dynamic team environment, we would love to hear from you.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role.

Job Type: Full-time

Pay: From 12.21 per hour

Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking
Physical Setting:

Bar Pub Restaurant
Work days:

Holidays Monday to Friday Weekend availability
Experience:

Hospitality: 2 years (preferred)
Work Location: In person