Job Description

Job Ref:

CG11617

Branch:

Station Hotel Aberdeen

Location:

Station Hotel Aberdeen, Aberdeen

Salary/Benefits:

13.50+ service charge + Cairn Staff Rate + Other Benefits!

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

20/05/2025

Closing date:

22/06/2025

Working with us provides great benefits, including:

Access your pay as you earn it

through our financial wellbeing platform 'Wagestream,' a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.

Discounted Hotel Stays

across our UK sites, and if you work for a branded venue, around the World!

50% off Food Beverage

at all our Hotels FB Venues

Spa Discounts

at our venues with a Spa

Retail, Cinema Leisure Discounts

Development Opportunities

via our 'Grow with us' initiative, including

Apprenticeship opportunities,

our

Development Programmes,

and more! Monthly

'Star of the Month' Awards

Long-service Awards,

that start after 1 year of service

'Recommend a Friend' Incentive

- Be rewarded for referring someone you know! Access to a confidential

'Employee Assistance Programme (EAP)'

available 24/7, 365 days per year.

Pension Scheme

Other

incentive programmes

that run throughout the year

About the role...

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. You'll deliver this through supervising all aspects of Front of House, creating a unique and special visit for our guests. You'll also create the warm atmosphere that make our guests feel at home in any location, as well as ensuring they have an enjoyable and successful stay



You'll support the department manager in coordinating the effective delivery of high quality customer services and ensure that all brand standards are met, taking all opportunities to promote service excellence to our guests and drive profit from the business by focusing on quality.

About you...

The successful candidate should have previous relevant hotel experience. You will need to be flexible, have a hands-on approach, have fantastic inter-personal skills, be an excellent team player and have the ability to meet targets. You will also have:


Excellent leadership skills Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise Strong communication skills through a variety of means Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks High attention to detail and accuracy - great at managing one's own time and the time of the team

About us...


At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.


#INDLP


Located in Aberdeen's city centre, The Station Hotel lies opposite Aberdeen train station and offers rooms with free WiFi access in all areas. The hotel boasts a bar and restaurant, as well as a 24-hour front desk and a shared lounge area

Benefits

Cairn Group Staff Discount Scheme

Retail and travel discounts

Recruit a friend Scheme

Induction and training programme

Star of the Month Golden Ticket Award

Pension scheme

Cairn Academy' Training Development Opportunities


Meals on Duty

Uniform

Cycle 2 work scheme
(* Applies to positions above minimum wage)