Job Description

Front of House Supervisor.

Our tight-knit and vibrant team is looking for a suitable shift supervisor to fit right in. Our cafe is situated in one of Sheffield's iconic buildings in one of the city's favourite parks and, as such, we experience fast-paced and hard-working weekends.

We are looking for someone with experience in front of house hospitality and specifically in a supervisory position. Good knowledge of coffee is essential as are lightening fast hands.

The supervisor will report directly to the cafe manager and the business owner and will ensure a smooth running shift. It is important that you demonstrate the ability to show initiative and have good organisational skills. Good communication and people skills are also essential as delegation is a key part of the job.

Main Responsibilities

Delegating tasks Training team members Problem solving Minimising and dealing effectively with customer complaints Training and development Merchandising Work scheduling Enforcing business policies Supervisory and administrative support

Required Skills:

Practical barista skills Diligence Willingness to learn Productivity Supervision Attention to detail and accuracy Organisation skills Decision-making Team work Confidence and drive Customer service Excellent communication
This is a full-time, permanent position. We operate between the hours of 8am to 6pm 7 days a week, so full flexibility is essential.

Pay rate negotiable based on prior experience

Please provide a copy of your CV as well as a covering letter.

Job Type: Full-time

Pay: 11.50-12.50 per hour

Additional pay:

Tips
Benefits:

Discounted or free food
Schedule:

8 hour shift Day shift Weekend availability
Ability to commute/relocate:

Sheffield, S11 7AB: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person