Job Description

Job Summary

We are seeking a dedicated and enthusiastic Front of House Supervisor to join our dynamic team. This role is pivotal in ensuring a seamless guest experience in our hospitality environment, whether it be in a hotel or restaurant setting. The ideal candidate will possess strong leadership skills and a background in hospitality, with a passion for food production and culinary excellence.

Responsibilities

Oversee daily front of house operations, ensuring exceptional service standards are met. Lead and motivate the front of house team, providing guidance and support to enhance performance. Coordinate with kitchen staff to ensure efficient food preparation and timely service delivery. Manage guest relations, addressing any concerns or feedback promptly and professionally. Assist with bartending duties as needed, showcasing knowledge of beverages and mixology. Maintain cleanliness and organisation of the front of house area, adhering to health and safety regulations. Train new staff on service protocols, menu offerings, and company standards. Collaborate with management to implement strategies for improving guest satisfaction.

Qualifications

Proven experience in a supervisory role within the hospitality industry, preferably in a restaurant or hotel setting. Strong background in food production and culinary practices is advantageous. Excellent leadership skills with the ability to inspire and develop team members. Knowledge of bartending techniques and food preparation processes. Exceptional communication skills, both verbal and written. A passion for delivering outstanding customer service with a friendly demeanour. Ability to work flexible hours, including evenings and weekends as required.
If you are ready to take on this exciting opportunity as a Front of House Supervisor, we encourage you to apply and become an integral part of our team!

Job Types: Full-time, Part-time, Permanent

Pay: 12.21-12.50 per hour

Expected hours: 20 - 35 per week

Additional pay:

Tips
Benefits:

Discounted or free food Employee discount
Schedule:

Day shift Monday to Friday Night shift Weekend availability
Work Location: In person

Reference ID: Supervisor
Expected start date: 10/07/2025