Job Description

Job Summary

We are seeking a dedicated and enthusiastic Front of House Supervisor to join our team. This role is pivotal in ensuring that our guests receive exceptional service while maintaining a smooth operational flow within the establishment. The ideal candidate will possess strong leadership skills, a background in hospitality, and a passion for delivering outstanding customer experiences.

Responsibilities

Oversee daily front of house operations, ensuring high standards of service and hospitality are maintained. Supervise and train staff, fostering a positive team environment and encouraging professional development. Assist in food preparation and cooking as needed, ensuring adherence to food safety standards. Manage dining room activities, including serving customers and addressing any concerns or feedback promptly. Collaborate with kitchen staff to ensure timely food production and delivery. Maintain cleanliness and organisation of the front of house area, adhering to health and safety regulations. Handle inventory management for front of house supplies, placing orders as necessary. Implement strategies to enhance customer satisfaction and loyalty.

Qualifications

Proven experience in a supervisory role within the restaurant or hospitality industry. Strong culinary experience with knowledge of food preparation and cooking techniques. Familiarity with food safety regulations and practices. Excellent leadership skills with the ability to manage a diverse team effectively. Previous experience in serving or barista roles is advantageous. Exceptional communication skills with a focus on customer service excellence. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. Previous hotel experience is considered an asset but not essential. Join us as we strive to create memorable experiences for our guests while nurturing a supportive workplace for our team members!
Job Types: Full-time, Permanent

Pay: 12.21-12.50 per hour

Expected hours: 25 - 35 per week

Work Location: In person