Job Description

Job Summary

We are seeking a dedicated and experienced Front of House Supervisor to help oversee the daily operations of our restaurant's front-of-house team. This role is essential in ensuring exceptional customer service, maintaining high standards of food safety and fostering a positive work environment. The ideal candidate will possess strong leadership skills and a passion for the culinary industry, contributing to the overall success of our establishment.

Duties

Supervise and coordinate the activities of front-of-house staff, ensuring efficient service delivery. Train and mentor team members in customer service best practices and food safety protocols. Maintain cleanliness and organisation of dining areas, ensuring compliance with health and safety regulations. Collaborate with kitchen staff to ensure timely food service and quality control. Handle customer inquiries and resolve any issues or complaints promptly and professionally. Implement strategies to enhance customer satisfaction and drive repeat business.

Skills

Proven leadership abilities with experience in team management within a restaurant setting. Strong knowledge of culinary practices, including food preparation techniques and food safety regulations. Excellent communication skills, both verbal and written, with a focus on customer engagement. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. Familiarity with bartending practices is essential & cocktail knowledge a bonus. A positive attitude and a commitment to fostering a collaborative team atmosphere.
If you are passionate about delivering outstanding service and leading a dynamic team in the culinary field, we encourage you to apply for this exciting opportunity as a Front of House Supervisor.

Driving license & own transport is a must due to location.

Experienced & confidence in running own section of restaurant is key.

This is a full time position - weekdays & weekends - 2 full days off together a week & 2 weekend evenings off per week.

Job Type: Full-time

Pay: 25,500.00-30,000.00 per year

Benefits:

Discounted or free food On-site parking
Licence/Certification:

Driving Licence (required)
Work Location: In person