Job Description

Job Overview

We are seeking a dedicated and experienced Front of House Supervisor to join our dynamic team. The ideal candidate will possess a strong background in hospitality and restaurant operations, with a passion for delivering exceptional customer service. This role involves overseeing the front of house staff, ensuring smooth operations, and maintaining high standards of food safety and quality.

Responsibilities

Supervise and manage front of house staff, to ensure excellent service delivery. Assist in food preparation and cooking as needed, demonstrating culinary skills and knowledge. Maintain a clean and organised environment in accordance with food safety regulations. Train new employees on service standards, food production processes, and hospitality best practices. Handle customer inquiries and complaints professionally, ensuring guest satisfaction. Collaborate with kitchen staff to coordinate food orders and ensure timely service. Implement health and safety protocols to maintain a safe working environment for all staff.

Requirements

Proven experience in a supervisory role within the pub, restaurant or hospitality industry. Strong leadership skills with the ability to manage a team effectively. Previous experience in food preparation, (starters/deserts) roles is highly desirable. Knowledge of food safety standards and regulations is essential. Excellent communication skills with a focus on customer service. Ability to work in a fast-paced environment while maintaining attention to detail. Experience in kitchen operations is an advantage. A background in serving roles will be beneficial. If you are passionate about the hospitality industry and possess the necessary skills to lead a team effectively, we encourage you to apply for this exciting opportunity as a Front of House Supervisor.
Job Types: Part-time, Permanent

Pay: 12.21-14.00 per hour

Expected hours: 25 - 30 per week

Benefits:

Employee discount Free parking On-site parking
Application question(s):

Hi thanks for your interest in this role, as a way of screening can you tell me why you are looking to move on from your current role, and what attracts you to this job?
Experience:

Hospitality: 1 year (required)
Work Location: In person

Reference ID: Front of house supervisor
Expected start date: 15/09/2025