Job Description

About Us

We are a small independent Spanish tapas bar, in the heart of Exeter on Magdalen road. We have served authentic Spanish cuisine & drinks for the past 7 years, and aim to continue this and grow into a place people can visit all day for a Spanish experience.

Job Overview

We are seeking a dynamic and experienced Front of House Supervisor to oversee daily operations within our vibrant tapas bar. The successful candidate will be responsible for managing the guest's experience, ensuring exceptional customer service, and maintaining high standards of food safety and presentation. This role offers an exciting opportunity for someone with a passion for hospitality, leadership, and culinary excellence to contribute to a welcoming and efficient establishment.

Responsibilities

Supervise and coordinate front-of-house team to ensure smooth service delivery Oversee food and beverage service, ensuring timely and accurate order fulfilment Monitor and uphold food safety standards in accordance with regulations Manage reservations, seating arrangements, and optimise table utilisation Handle customer enquiries, complaints, and feedback professionally to enhance guest satisfaction Ensure cleanliness and organisation of the front-of-house area at all times Support team management through training, mentoring, and performance evaluations Collaborate with kitchen staff on food production and presentation standards Maintain a welcoming atmosphere that promotes teamwork and high morale

Requirements

Proven supervising experience within a restaurant or hospitality setting Strong team management skills with the ability to motivate staff effectively Extensive restaurant experience with knowledge of food preparation, serving, and hospitality operations Culinary experience or background in food safety practices is highly desirable Excellent leadership qualities combined with organisational skills Knowledge of food production processes and kitchen experience preferred Previous hotel or barista experience is advantageous Ability to work under pressure in a fast-paced environment while maintaining attention to detail Exceptional communication skills with a professional demeanour Flexibility to work during peak hours including evenings and weekends as required
This role is ideal for a dedicated hospitality professional eager to lead by example in a lively dining environment. We welcome applicants who are passionate about delivering outstanding guest experiences through effective team management and culinary excellence.

Job Types: Full-time, Part-time

Pay: 13.00-13.25 per hour

Expected hours: 30 - 40 per week

Benefits:

Discounted or free food
Work Location: In person