Job Description

Job Overview

We are seeking a dynamic and experienced Front of House Supervisor to lead our hospitality team. The successful candidate will oversee daily operations, ensure excellent customer service, and maintain high standards of food safety and cleanliness. This role offers an exciting opportunity for individuals with a passion for hospitality, food preparation, and team leadership to contribute to a vibrant dining environment. The position is paid and requires a proactive approach to supervising staff and managing restaurant or hotel front-of-house activities.

Responsibilities

Supervise front of house staff, including servers, hosts, and baristas, ensuring smooth service delivery Oversee food service operations, including food presentation, serving, and ensuring compliance with food safety standards Assist with food preparation and cooking when necessary to support kitchen staff during busy periods Manage reservations, seating arrangements, and optimise table turnover to maximise customer satisfaction Monitor customer experience, address complaints promptly, and ensure guests leave satisfied Lead by example in delivering exceptional hospitality and maintaining a welcoming atmosphere Coordinate with kitchen teams to ensure timely food production and service flow Train new staff members on service procedures, health & safety regulations, and company standards Maintain cleanliness and organisation of the front of house area in accordance with health regulations

Requirements

Proven supervising experience within a restaurant or hospitality environment Strong team management skills with the ability to motivate staff and foster teamwork Extensive restaurant experience including food preparation, serving, and culinary knowledge Knowledge of food safety regulations and best practices in food production Previous experience in hospitality roles such as hotel or barista work is advantageous Excellent leadership qualities with the ability to handle high-pressure situations calmly and efficiently Good organisational skills with attention to detail in service delivery and cleanliness standards Flexibility to work during peak hours including evenings and weekends as required
This role offers an engaging environment for passionate professionals eager to develop their leadership skills within the hospitality industry.

Salary dependant on experience.

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Expected hours: 30 - 45 per week

Benefits:

Company pension Employee discount On-site parking
Work Location: In person