Job Description

THE WRO - UNDER NEW MANAGEMENT

Exciting Front of House Supervisor Opportunity at Iconic West Kirby Venue!

Are you a charismatic leader with a passion for creating exceptional customer experiences?
Do you thrive in a dynamic environment and love making guests feel truly special?

We're a well-loved bar and restaurant in the heart of West Kirby, renowned for our vibrant atmosphere, fresh food, and loyal regulars. As a family-run business, we've cultivated a friendly and fun working enviroment. With big plans for growth and a return to 7-day operations this spring, we're seeking a talented

Front of House Supervisor

to join our team.

This is more than just a job--it's an opportunity to grow within our company, take on more responsibility, and build a rewarding career in hospitality.

What We Offer:

12 per hour

plus

a share of tips

(adding 1/hour). 30-40 hours per week across 4-5 days. Opportunities for career progression as the business grows. A supportive team environment. Staff perks, including discounts on food and drinks.

Your Role:

As a Front of House Supervisor, you'll be the face of our venue, ensuring every guest has a memorable experience. Key responsibilities include:

Leading the front-of-house team during shifts to deliver outstanding service. Building relationships with our regulars and ensuring all customers feel welcome and valued. Managing opening and closing procedures, including cashing up using our digital POS system. Training and mentoring staff to maintain high standards of service and teamwork. Monitoring cleanliness and organisation of the restaurant and bar areas. Handling reservations, seating, and guest queries with warmth and professionalism. Supporting the General Manager with daily operational duties.

What We're Looking For:

A minimum of 2 years' experience in a supervisory or leadership role in hospitality. Charisma and exceptional people skills to engage with guests and build relationships. Confidence with opening, closing, and cashing up using a digital POS system. A positive, proactive attitude and strong problem-solving abilities. A passion for creating memorable customer experiences. Full availability across weekdays and weekends (currently closed Mondays and Tuesdays for winter). A team player who thrives in a fast-paced environment.

Job Details:

Location:

West Kirby, in person.

Pay:

12.5 per hour + tips (equivalent to 13/hour total).

Schedule:

4-5 days a week, 30-40 hours, with flexible shifts.
If you're a charismatic and motivated leader looking to grow within a thriving company, we'd love to hear from you!

Apply today and let's create something amazing together.

References required.

Job Type: Full-time

Pay: 12.50 per hour

Additional pay:

Tips
Benefits:

Discounted or free food Employee discount
Schedule:

Every weekend Monday to Friday
Experience:

Bar management: 1 year (preferred) Hospitality: 1 year (required) Supervising: 2 years (preferred)
Work Location: In person