Job Description

Salary

28,598 - 31,022

Contractual hours

37

Basis

Full time

Region

Rotherham

Job category/type

Catering

Date posted

06/01/2026

Job reference

REQ21971

attachment
Benefits Package.doc

Directorate: Regeneration & Environment

Permanent 37 hours per week - Includes weekend and evening work

Are you passionate about hospitality and delivering exceptional customer experiences?

The new multi-million-pound Waterfront facility with Cafe and Function Space is a modern venue offering over 200 covers in a stunning lakeside setting. Plus, a first-floor function space with panoramic views.

We are looking for a

Front of House Supervisor

to join our team and help us provide outstanding service to our visitors.

About the Role

As Front of House Supervisor, you will play a key role in managing day-to-day hospitality operations, including food and beverage service, staff supervision, and ensuring compliance with health and safety standards. You will support the Venue Manager in maintaining a welcoming environment and delivering high-quality service across all customer touchpoints.

The venue will provide catering for the public, private functions, corporate and public events.

Key Responsibilities

Oversee daily hospitality operations, including stock ordering and quality control. Deliver excellent customer service across all areas of the venue and catering in the park. Supervise front-of-house staff and assist with training and development. Ensure compliance with Food Hygiene, Health & Safety, and Risk Management procedures. Support building security and respond to alarm callouts as part of a rota. Liaise with the Venue Manager and Head Chef on staff rotas and event coordination. Provide Duty Management support as required.

What We're Looking For

Experience in a front-of-house or hospitality role in a fast-paced environment. Strong customer service skills and ability to manage diverse requirements. Experience supervising staff and managing stock within procurement guidelines. Good IT skills, including Word, Excel, and email systems. Knowledge of accessibility and equality requirements. Ability to work flexibly, including weekends and evenings. Experience of working in a catering and events environment

Working Arrangements

Rota-based schedule, including evenings and weekends.

Why Join Us?

Competitive salary and benefits package.


This is an exciting opportunity to work in a beautiful setting and be part of a team that prides itself on delivering exceptional experiences. If you are enthusiastic, organised, and ready to lead by example, we'd love to hear from you.

Additional Information

Key Holder Responsibilities:

Yes

Apply today and help us make every visit memorable!

Closing Date Sunday 25th January 2026

Interviews are planned to be held between 2nd February and 6th February 2026

Internal candidates: Apply via the YourHR system

External candidates: Complete the short form and upload your CV, detailing relevant skills, experience and qualifications aligned with the Job and Person Profile.

For further details, contact: Joanne Edley, Operations Manager

Email: joanne.edley@rotherham.gov.uk.

Tel: 01709 334455.

Other roles available now or coming soon for the new Waterfront facility:

Venue and Events Catering Manager, Head Chef, Cooks in Charge, Assistant Cooks, Hospitality Assistants, Reception/Admin Officers, and Part-time Marketing & Events Officer. This post involves working with children/ adults and therefore if successful you will be required to apply for a disclosure of criminal records check at an enhanced level. Further information about the Disclosure Scheme can be found at www.gov.uk/disclosure-barring-service-check Rotherham Metropolitan Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website. Until 31st March 2026 existing employees paid at Band D and above are subject to a temporary pay reduction of 1.15% spread out by means of a monthly deduction from each pay period over the full financial year. In recognition of implementing this temporary measure, those who experience a pay reduction will be awarded three additional days leave (pro rata for part-time). The Council is in consultation with trade unions regarding continuation of any agreement from 1st April 2026.