Job Description

The Harbourmaster Hotel in Aberaeron is seeking a friendly, adaptable, and professional Front of House team member to join our team. This is a full-time role working across both Reception and Food & Beverage, offering variety, responsibility, and the opportunity to develop skills in multiple areas of hospitality.

We are a well-established 12-bedroom boutique hotel with a vibrant restaurant and bar, known for quality service and warm, welcoming hospitality.

Key Responsibilities:

Delivering a high standard of customer service to all guests Working on Reception: handling check-ins/outs, bookings, and guest enquiries Serving food and drinks in the restaurant and bar areas Supporting day-to-day operations across both departments Ensuring all guest areas are clean, organised, and welcoming
What We're Looking For:

Excellent communication and interpersonal skills A positive, team-oriented attitude Confidence to work flexibly across departments and multitask Willingness to work a range of shifts, including evenings and weekends Previous experience in hospitality or reception is welcome but not essential - full training will be provided Welsh speaking is desirable
What We Offer:

A supportive and friendly work environment in a stunning coastal location Full training across Reception and Food & Beverage departments Opportunities for development and progression Staff meals and employee discounts Competitive pay based on experience
To Apply:
Please send your CV and a short cover note to hr@flatrockgroup.co.uk or deliver it in person at Reception

Job Types: Full-time, Permanent

Pay: From 12.35 per hour

Expected hours: 32 - 40 per week

Additional pay:

Tips
Work Location: In person