Job Description

Overview

We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests, ensuring exceptional service, and maintaining the highest standards of hospitality. As a Front of House Team Member, you will be the first point of contact for our customers, playing a crucial role in their dining experience.

Duties

Greet and welcome guests with a friendly and professional attitude. Assist customers with menu selections and provide recommendations, showcasing upselling skills. Take and process orders accurately, ensuring attention to detail in food preparation requests. Maintain cleanliness and organisation of the front-of-house area, adhering to food safety standards. Handle cash and card transactions efficiently, utilising basic maths skills for accurate billing. Collaborate with kitchen staff to ensure timely service and high-quality food presentation. Address guest inquiries and concerns promptly, providing excellent guest services at all times. Support team members in various tasks as needed to ensure smooth operations during busy periods.

Requirements

Previous experience in a hospitality or restaurant environment is preferred but not essential. Strong time management skills to handle multiple tasks efficiently in a fast-paced setting. A passion for culinary arts and food preparation is advantageous. Excellent communication skills with the ability to engage positively with guests. Knowledge of food safety practices to maintain hygiene standards within the establishment. Ability to work collaboratively as part of a team while also demonstrating initiative when required. Flexibility to work varied shifts, including evenings and weekends.
Join us as we strive to deliver memorable dining experiences through exceptional service!

Job Types: Full-time, Part-time

Pay: 12.21-12.31 per hour

Expected hours: No more than 30 per week

Additional pay:

Tips
Schedule:

Every weekend Flexitime Weekend availability
Language:

Hindi (preferred)
Work Location: In person

Reference ID: #FOH223