Front of House Team Member Job in Hotel Ocean

Front Of House Team Member

Great Yarmouth, ENG, GB, United Kingdom

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Job Description

Front of House Team Member

Overview:

We are currently seeking a Front of House Team Member to join our vibrant team in delivering exceptional customer service. The applicant must be 18+.

Responsibilities:

- Greet and welcome guests in a friendly and professional manner

- Provide excellent guest services, ensuring customer satisfaction at all times

- Assist guests with menu selections and provide recommendations

- Upsell additional items and promotions to enhance the guest experience

- Work collaboratively with the kitchen team to ensure timely food delivery

- Adhere to food safety standards and assist in food preparation when required

- Maintain cleanliness and tidiness of the front of house area

- Contribute to creating a warm and welcoming atmosphere for guests

Experience:

- Previous experience in a restaurant or hospitality setting is advantageous

- Proficiency in basic maths for handling transactions accurately

- Strong time management skills to handle busy periods efficiently

- Ability to work well under pressure and in a fast-paced environment

- Excellent communication skills and a positive attitude towards guest interactions

Job Types: Full-time, Part-time

Pay: 10.00-12.21 per hour

Benefits:

Discounted or free food
Experience:

Hospitality: 2 years (preferred) Bartending: 2 years (preferred)
Work Location: In person