Job Description

Front of House Team Member

Location:

Barnsgrove Private Members Club, Greywell, Hampshire

Availability:

Full-Time & Part-Time (Open 7 Days a Week)

About Us

Barnsgrove is an exclusive members-only social, wellness, and workspace club set in the heart of Hampshire. We pride ourselves on delivering exceptional service in a relaxed yet refined environment. Our members come to Barnsgrove to unwind, connect, dine, and celebrate -- whether over a morning coffee, a fine dining experience, or one of our boutique or large-scale events.

We're passionate about creating a welcoming and professional atmosphere, where both our members

and our team

feel valued.

The Role

As a

Front of House Team Member

, you'll be the face of Barnsgrove -- welcoming members, ensuring impeccable service, and helping create unforgettable experiences. You'll work across our restaurant, bar, and event spaces, contributing to the smooth running of daily service and special occasions.

If you're personable, reliable, and take pride in delivering service with style, this is an opportunity to join a team that values attention to detail, teamwork, and genuine hospitality.

Key Responsibilities

Warmly welcome members and guests, assisting with seating and any special requests. Take and serve food and drink orders efficiently and professionally. Provide knowledgeable recommendations and confidently upsell menu items. Work closely with kitchen and bar teams to ensure seamless service. Maintain high standards of cleanliness and presentation in all areas. Handle member queries and resolve issues with care and professionalism. Support the setup and delivery of events to ensure smooth, high-quality experiences. Assist with training and supporting new team members when needed.

What We're Looking For

Previous hospitality or restaurant experience preferred (but not essential for the right person). A genuine passion for hospitality and a drive to go the extra mile. Excellent communication and customer service skills. Strong attention to detail, organisation, and time management. Ability to stay calm and efficient under pressure in a fast-paced environment. A positive, team-focused attitude with a sense of pride in presentation. Availability to work mornings, evenings, weekends, and holidays. A driver's licence or reliable transport (Barnsgrove is not easily accessible by public transport).

Perks & Benefits

Staff discount on food and drink Free use of our on-site gym Discounted padel court access Flexible shifts and work-life balance Genuine opportunities for career progression A beautiful, supportive workplace environment Share of TRONC (tips and gratuity) based on hours worked.
Salary

Hourly rate, dependent on experience for the role TRONC payments from gratuity, tips and service charge

How to Apply

If you're enthusiastic, reliable, and excited to be part of a growing, high-standard hospitality team -- we'd love to hear from you.
Please apply via Indeed with your

CV

and a

short cover letter

explaining why you'd be a great fit.

Join Barnsgrove -- where hospitality meets excellence, and every day feels a little special.

Job Types: Full-time, Part-time, Zero hours contract

Expected hours: 20 - 40 per week

Benefits:

Discounted or free food Employee discount Free parking On-site gym On-site parking Sick pay
Application question(s):

Please provide a short cover letter detailing your interest in the role
Work Location: In person