Job Description

5 days a week including both weekends and weekdays, mostly daytime hours occassional evenings

Job Overview:

We are seeking an enthusiastic and customer-oriented individual to join our team as a Front of House Member. The ideal candidate will have excellent communication skills, and the ability to thrive in a fast-paced environment. As a key part of our team, you will be the first point of contact for our customers, ensuring they have a memorable experience with every visit.

Key Responsibilities:

-Greet and welcome customers with a friendly and positive attitude.

-Take and process customer orders accurately and efficiently.

-Prepare and serve hot and cold beverages to the highest standard.

-Maintain cleanliness and organisation of the shop area, including the counter, seating areas, toilets and potwash.

-Handle customer inquiries and resolve any issues in a professional and courteous manner.

-Operate the cash register and handle transactions accurately.

-Collaborate with team members to ensure smooth and efficient service.

Skills:

-Previous experience in a customer service or hospitality role is preferred but not required.

-Excellent communication and interpersonal skills.

-Ability to work in a fast-paced environment and multitask effectively.

-Strong attention to detail and organisational skills.

-Basic math skills for handling transactions.

-Availability to work flexible hours, including weekends and holidays

-Be able to work on your feet for long periods of time

- be willing to learn

If you are passionate about providing excellent customer service, we would love to hear from you!

Job Type: Full-time

Pay: Up to 12.21 per hour

Expected hours: No less than 25 per week

Benefits:

Company pension Discounted or free food Employee discount
Work Location: In person