Job Description

Job Overview:
We are seeking a dedicated Supervisor to join our Front of House team. As a Supervisor, you will play a key role in providing excellent customer service, training new staff, and enhancing the dining experience for our guests.

Duties:

- Lead and manage the FOH team, helping to develop the skills of each member

- Ensure and Maintain Stock levels remain accurate
- Greet and seat customers in a friendly and professional manner
- Take food and beverage orders accurately
- Deliver orders promptly and ensure accuracy
- Provide menu recommendations and answer questions about menu items
- Upsell additional products when appropriate
- Collaborate with kitchen staff to ensure timely and accurate delivery of orders
- Handle customer complaints or concerns with patience and professionalism

- Train new starts
- Process payments and operate the POS system efficiently

- Adhere to inhouse SOPs

Skills:
- Strong guest service skills
- Basic math skills for order taking and bill calculation
- Excellent time management to handle multiple tasks simultaneously
- Knowledge of food safety standards
- Ability to work effectively in a fast-paced environment
- Culinary knowledge is a plus
- Previous experience in a restaurant setting is preferred

- Bar training preferred

- Supervisory experience

If you are passionate about delivering exceptional service and creating memorable dining experiences, we invite you to apply for the Server position at our establishment.

Job Types: Full-time, Permanent

Pay: From 13.00 per hour

Expected hours: No less than 30 per week

Additional pay:

Tips
Benefits:

Discounted or free food Employee discount
Ability to commute/relocate:

Inverness IV2 3EA: reliably commute or plan to relocate before starting work (required)
Experience:

Hospitality: 1 year (required)
Work Location: In person

Reference ID: P30S