Job Description

Job Specification: Lettings Negotiator

Monopoly Buy Sell Rent - Denbighshire & Conwy

Location - Denbigh, LL16 3HY (office-based, with local site visits)

Hours: - Full time, Monday to Friday, 9:00-17:00

Start: December 2025 January 2026

Reports to: Lettings Manager and Owner

Contract: - Permanent, full-time

Salary: 28080 Plus Bonuses per year

The Role

We're hiring a proactive, people-focused Lettings Negotiator to support our growing residential portfolio across Denbighshire and Conwy. You'll handle day?to?day lettings activity from listing and enquiry handling through to viewings, offers and move?ins, while keeping compliance tight and service standards high. You'll be office?based in Denbigh with daily local travel for viewings and inspections.

Key Responsibilities

Manage enquiries, qualify applicants, book and conduct viewings; provide timely, professional feedback.

List new instructions: gather details, prepare descriptions/photos, upload to portals and our channels.

Negotiate offers, progress tenancies and coordinate move?ins, including references and right?to?rent checks.

Administer tenancy paperwork: ASTs, deposit registration, prescribed information and onboarding packs.

Maintain compliance: support Rent Smart Wales licensing obligations, safety certificates and EPC requirements.

Coordinate routine inspections, check?ins/check?outs and basic maintenance reporting with contractors.

Track and update CRM records, templates and checklists; keep files audit?ready.

Support rent collection processes and basic arrears follow?up in line with policy.

Represent the brand professionally with landlords, tenants, contractors and community partners.

About You

Experience in residential lettings or estate agency (ideally 1-3+ years in a negotiator or coordinator role).

Organised, clear communicator, calm under pressure; confident on the phone and in person.

Strong attention to detail with tidy documentation and follow?through.

Working knowledge of lettings processes and UK compliance; familiarity with Rent Smart Wales is advantageous.

Comfortable using CRM/software tools and MS Office; ability to learn new systems quickly.

Full UK driving licence and access to a vehicle for local appointments.

Positive, customer-led attitude with a practical approach to problem solving.

Qualifications Centered around Lettings or Sales Negotiation.

Benefits

28 days' annual leave, including bank holidays.

Nest pension.

Mileage reimbursed at HMRC?approved rates for site visits and inspections.

Training budget for role?beneficial learning and development.

Timeline

Applications Received By 17th of November 2025

Interviews November 24th, 2025

Start date: December 2025 January 2026 to suit chosen candidate

How to Apply

If you have any questions regarding the role, please call Rhodri Sellers, Branch Manager or Helen Evans Lettings Manager, to discuss further (01745770575) or email rentals@monopolybuysellrent.co.uk.

All applications are to be submitted through Indeed

. We will notify all applicants chosen for interview by the close of business on the 18th of November 2025.

Monopoly Buy Sell Rent is an equal opportunities employer. We welcome applications from all backgrounds.

Job Types: Full-time, Permanent

Pay: From 28,080.00 per year

Benefits:

Cycle to work scheme
Experience:

Lettings: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Application deadline: 17/11/2025