Job Description

We are looking for a friendly, professional, and reliable

Receptionist

to join our team. This is a full-time position with shifts scheduled on a weekly rota covering our operating hours of 7:00 am - 11:00 pm.

Key Responsibilities:

Greeting and welcoming guests in a professional and friendly manner Handling check-ins and check-outs efficiently Answering phone calls and responding to emails Managing reservations and enquiries Providing excellent customer service at all times Assisting with general administrative tasks as required

Requirements:

Previous experience in a customer-facing role required Excellent communication and interpersonal skills Strong organisational skills and attention to detail Ability to work flexible shifts, including evenings and weekends Confident with basic computer systems and booking software

What We Offer:

Full-time contract with a fair and balanced rota Training and support from a friendly team Opportunity to be part of a welcoming and professional workplace
If you're enthusiastic, customer-focused, and looking to join a great team, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Expected hours: 30 - 40 per week

Experience:

Hotel Reception: 1 year (preferred)
Work Location: In person