Job Description

Brakesafe Garage | Edinburgh
Monday - Friday, 8:00am - 5:30pm

About Us

Brakesafe is a well-established, family-run MOT, servicing, and repair garage. We pride ourselves on delivering excellent customer service and high-quality workmanship. We are seeking a proactive and customer-focused

Receptionist

to support the daily operations of our busy site.

Key Responsibilities

Open and close the garage each day with the Site Manager. Answer telephone calls, respond to enquiries, and schedule bookings for MOTs, services, and repairs. Provide accurate and professional updates to customers regarding their vehicles. Process payments, issue invoices/receipts, and reconcile daily cashing-up. Manage customer reminders and communications. Ensure mechanics complete job cards correctly and transfer all job details accurately into the computer system. Order car parts with guidance from the Site Manager and collect parts from suppliers when required. Record and process returns, maintaining accurate digital and paper records. Safely move and park customer vehicles on-site. Maintain a professional and welcoming reception and waiting area.

Skills & Experience

Previous experience in a receptionist, customer service, or administrative role. Strong communication and organisational skills. Confidence handling payments and working with booking systems. A genuine interest in the automotive sector is an advantage. Full UK driving licence required.

What We Offer

Permanent, full-time role (Mon-Fri, 8:00-17:30). Competitive salary, dependent on experience. Supportive, family-run working environment. Development opportunities within the motor trade.

Option 2: Friendly/Down-to-Earth

We're Hiring! Receptionist - Full Time

Brakesafe Garage, Edinburgh

Monday - Friday, 8:00am - 5:30pm

Brakesafe is a busy, family-run MOT, servicing, and repair garage. We're looking for a

friendly, reliable receptionist

to join our team and be the first point of contact for our customers.

What you'll be doing:

Welcoming customers and answering calls. Booking cars in for MOTs, servicing, and repairs. Giving updates to customers about their cars. Taking payments, settling bills, and cashing up at the end of the day. Sending out MOT and service reminders. Making sure mechanics' job cards are filled in properly and entering all the details into our computer system. Ordering parts (with support from the Site Manager) and occasionally collecting them from suppliers. Returning parts and keeping paperwork tidy (online and on paper). Moving/parking cars safely around the garage. Keeping the reception area clean, tidy, and welcoming.

What we're looking for:

Great customer service skills and a friendly manner. Organised and reliable. Happy using phones, booking systems, and handling payments. Full UK driving licence (essential for moving cars/collecting parts). An interest in cars is a bonus, but not essential!

What we offer:

Full-time hours (Mon-Fri, 8am-5:30pm). Fair pay, depending on experience. A supportive, family-run garage where you'll be a valued part of the small team. Chance to learn more about cars and the motor trade.
Job Types: Full-time, Permanent

Pay: 30,000.00-31,800.00 per year

Education:

GCSE or equivalent (preferred)
Language:

English (required)
Licence/Certification:

driver's licence (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person