Job Description

Job Summary

We are seeking a friendly and organised experienced Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our practice and maintaining a welcoming environment for our patients.

Hours

minimum of 24 hours (including every Saturday from 9.30am - 5.30pm) these hours are non negotiable

Responsibilities

Greet patients warmly upon arrival and assist with check-in procedures. Manage appointment scheduling, confirmations, and cancellations effectively. using Dentally software Handle patient inquiries both in person and over the phone, providing accurate information about services offered. Maintain patient records and ensure all documentation is up to date and compliant with regulations. Process payments and manage billing inquiries with attention to detail. Collaborate with dental staff to ensure seamless patient flow throughout their visit. Assist in maintaining a clean and organised reception area.

Experience

Previous Dental Reception experience is essential, preferably within a healthcare or dental setting. Administrative experience is highly desirable, showcasing strong organisational skills and attention to detail. Proficiency in using computer systems for scheduling and record management is required. (Dentally) Experience with social media (create content) TCO experience highly desirable Excellent communication skills, both verbal and written, are necessary for effective interaction with patients and staff. If you are passionate about providing excellent patient care and have the necessary skills to thrive in a busy dental environment, and are able to commit to the hours required, we encourage you to apply for this rewarding position as a Dental Receptionist
Job Types: Full-time, Part-time

Pay: 13.50-14.00 per hour

Expected hours: No less than 24 per week

Benefits:

Flexitime
Work Location: In person