Job Description

Please include a cover letter explaining why you would like to work for The Locked Door Escape Games and how your personality is relevant to the job description.

The Locked Door provides fun, puzzle based escape games for groups of 2-6 players.

Duties:

Welcoming customers, briefing on the game rules, health and safety, and game backstory Monitoring the teams through CCTV - giving clues when needed and ensuring everything is going smoothly and that the teams fully enjoy their experience Taking a team photo and giving a de-brief after the game Resetting the room accurately Cleaning duties including tidying, dusting, hoovering, maintaining cleanliness of all customer and staff areas. Maintenance of game equipment when required Answering enquiries, taking bookings and handling payments both in person and over the phone Emailing out team photos and updating social media sites

Skill requirements:

We are looking for enthusiastic, dedicated candidates who are keen to hit the ground running and who have the following qualities:

A confident, fun, outgoing personality with impeccable customer service skills.

You must be comfortable speaking to large groups of people

You need to be able to use your initiative, think on your feet and solve problems efficiently You must be a quick learner with the ability to work well under pressure in a fast-paced environment You need to be reliable, hard-working and driven, with extremely high standards and great attention to detail

You must be happy to work every Saturday and Sunday

, as well ad-hoc week days and at short notice when needed Experience in acting, theatre or the entertainment and events sector is an advantage Creative experience in design, DIY, art, set building, writing etc is an advantage

Benefits:

Experience of working in an energetic and exciting company Training provided Opportunity to be involved in new projects and test new games Potential to be involved in the creation of new puzzles and experiences for the right candidate Opportunity to be promoted and progress within the company
Benefits:

On-site parking Casual dress
Job Types: Temporary, Zero hours contract

Benefits:

Casual dress On-site parking
Application question(s):

Are you available over the Christmas period? Are you happy to stand up and speak in front of large groups? Are you happy to work every Saturday and every Sunday?
Experience:

Customer Service: 1 year (preferred)
Work Location: In person