Job Description

About Us

The London Cremation Company (The LCC) is proud to have shaped the development of cremations since 1900, when it was formed by the Cremation Society of Great Britain. The first crematorium in Great Britain was Woking Crematorium, which was built by the Society prior to it creating the LCC.

At each of our six sites, our teams dedicate themselves to offering a personal, sensitive and compassionate service to all families. Our teams provide care, kindness and empathy and create bespoke funerals and memorials, within the religious or cultural parameters needed, so that families have the best possible experience under these difficult circumstances.

The Role

To be responsible for the maintenance and upkeep of the Crematorium and Cemetery's gardens under the supervision and guidance of more senior members of the team. Demonstrating initiative in the development and enhancement of the grounds ensuring that a professional image of the site and Company are always promoted.

Responsibilities

Gardening

To carry out all gardening duties necessary to maintain and upkeep the Crematorium and Cemetery's gardens including grass cutting, strimming, hedge cutting, tree work, removing weeds and planting. To be aware of the location, types and allotment of garden memorials; if requested, liaise with the Admin/Memorial Team and/or clients in order to assist with these matters To ensure regular clearance of items from memorials left by the public, including dead flowers, plants, glass vases and any unauthorized ornaments. To assist with the cleaning and maintenance of garden furniture, particularly those under memorialization To carry out maintenance and care of plants in the Chapel and waiting area. To maintain and clean all gardening equipment and machinery in full working order, where possible carrying out repairs To assist with the construction of memorials. To liaise with the Admin/Memorial Team for the mounting of plaques. To maintain and clean the memorial areas, boulder stones, seats and equipment To clean plastic vases and put them back at collection point for re-use

Car Park

To ensure that the car parks, entrances and forecourts of the Crematorium and Cemetery are clear and tidy prior to each day's services including carrying out a daily litter patrol to ensure excellent presentation of the site. To control the smooth and efficient operation of the car park, directing funeral corteges, members of the public and other visitors to the Crematorium as necessary, avoiding congestion and other problems in the absence of the cremation team. To assist with unlocking and locking of the site, Monday - Friday in rotation with the cremation team.

Health and Safety

To be fully conversant with the company's Health and Safety policy, ensuring compliance at all times.
The above is not an exhaustive list, and the job holder will be required to carry out other reasonable duties as and when required.

Required Key Skills & Competencies

Physically in good shape and able to carry out a physically demanding job. Able to lift heavy objects and remain on your feet for long periods of time.

Trained and experienced in using a ride on lawn mower, hand lawn mower, hedge strimmer, powered hand tools and other horticultural machinery safely and professionally.

Knowledge of plants and gardening techniques.

Ability to follow instructions and guidance from other more senior members of staff and management and shows initiative, in particular in regard to the development and enhancement of the grounds.

Pro-actively seeks to obtain the information required to do the job. Passes on accurate and timely information including reporting necessary repairs or needed tools and / or equipment.

Remains positive and proactive at all times.

Works well in a team, helping and supporting each other.

Anticipates and responds to the needs of the Company and its customers, looking for and using opportunities to exceed customer expectations and ensuring consistent quality in all their dealings with employees and customers.

Demonstrates excellent timekeeping and attendance.

At all times behaves, dresses and acts in a manner befitting the position held and the nature of the Company's business.

Takes ownership of their own Training and Development and partakes in any training deemed necessary by the line manager or management.

Knows and follows the Company's Health and Safety policy and the Health & Safety at work Act.

Supports the training and development of apprentices, work experience students and new staff when required.

Desirable Skills & Competencies

Trained, experienced and certified to use a ride on lawn mower, tractor, Golf Buggy, Gator, Pesticides, petrol hand lawn mower, hedge strimmer, powered hand tools and other horticultural machinery safely and professionally.

Candidates who are not certified in the above will need to undertake and pass training in these areas.

A willingness to become a qualified Cremation Technician, by undertaking the FBCA Cremator Technician training and assessment. This will be paid for by the Company and requires the ability to undertake some manual handling and heavy lifting.

What We Offer

At The London Cremation Company (LCC), we value our team members and strive to offer a comprehensive benefits package designed to support their well-being, financial security, and professional growth. Below is an outline of the benefits available to employees:

26 days holiday plus bank holidays Occupational sick pay, subject to the scheme rules Pension Scheme, via salary sacrifice Income Protection Scheme, subject to qualifying criteria Group Life Assurance, covering employees up to the age of 70 Employee Assistance Scheme Mental Health First Aiders A wide range of discounts available for retailers, supermarkets, restaurants and many more Financial wellbeing information, free access to financial advisors and pension finder service. Grocery scheme and Childcare Scheme (for children of nursery age) Ongoing learning and development support Free and discounted cremation benefit for immediate family, subject to the scheme rules Uniform and PPE provided

How to Apply

We are committed to creating an inclusive and accessible recruitment process for all candidates. We recognise that everyone is different, and we want to ensure that you can perform at your best during the application and interview stages.

If you require any reasonable adjustments to be made, whether due to a disability, health condition, or other circumstances, we encourage you to let us know.

You can share your needs with us by contacting Angela Stanley at angela.stanley@thelcc.co.uk. Any information you provide will be treated confidentially and used solely to support you during the recruitment process.

We are an equal opportunity employer and welcome applications from individuals of all backgrounds.

Job Types: Full-time, Permanent

Pay: Up to 26,500.00 per year

Benefits:

Additional leave Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Financial planning services Free flu jabs Life insurance Referral programme Sick pay
Experience:

Gardening: 2 years (preferred)
Work Location: In person