Job Description

Job Role:

Gas Compliance Officer

Location:

Leeds Office - On site

About BOXT

Do you want to work for a disruptive, innovative brand that is constantly challenging its industry? A company that works in partnership with household name brands including Google, ITV, EDF Energy, Halfords, B&Q, Uswitch, Worcester Bosch, Leeds United Football Club - just to name a few! Well you're in luck. We're BOXT - a multi award-winning tech platform designed to revolutionise the way heating and smart technology is installed in our homes. We were founded in 2017 to redefine the world of home installation, making it modern, stress-free, and fairer for homeowners all over the UK. And with over 20,000 five-star Trustpilot reviews and 150,000+ happy customers so far, we'd say we're doing a pretty good job. We've grown our product offering substantially since the beginning, and are proud to be able to offer air conditioning, electric vehicle chargers, Google Smart Home products and solar panel and battery storage systems. But we're not stopping there. We have an ambitious vision to become an international household name, providing simple and easy access to new products & services within homes across the UK and beyond. We're a technology company with a custom-built platform enabling us to deliver 5-star installation experiences across a range of products and services. We're making life at home better for everyone.

This is a fundamental role to support our ambition to continually grow the business.

Job purpose:

In a Gas compliance role at BOXT, you will be confident and knowledgeable in implementing and managing gas safety plans, assessing and reviewing the competence of gas engineers and investigate any incidents when required. The role sits within the audit team and will also involve auditing some of our installations to ensure they are compliant and to current regulations and manufacturer standards. You will have excellent communication skills and provide guidance and support to all departments within the business in gas compliance and audit.

Key Responsibilities:

Maintain accurate records and an audit trail of compliance data Ensure compliance is met to gas safety regulations Monitor and assess performances of gas contractors and in house engineers. Review and update internal/external gas work processes to ensure they continue to meet legal and safety standards. Provide advice on gas regulations, procedures and policies. Keep up to date with changes in legislation and communicate this internally. Investigate gas related incidents and non-compliance issues. Provide detail reports of findings and recommendations. Communicate with external regulators and bodies where necessary. Assist in the delivery of training and awareness on gas compliance. Offer technical support to other departments e.g., Complaints and aftercare Carry out desktop audits on all completed installations looking for any compliance issues that may require the engineer to re-attend if the job is not 100% compliant. Update BOXT admin platform regularly to ensure all recommendations, technical knowledge and information is being recorded for each job. Have excellent communication skills both verbal and written Driven to deliver a quality service and good customer outcome Able to work well under pressure Have excellent Customer Service Skills Be a supportive team player and detail orientated Computer literate Any other duties which may be required from time to time by the Management Team and Board of Directors, in the course of your employment with BOXT.

Experience and Qualifications:

We are looking for a reliable and well organised person who has experience in the domestic gas industry with the ability to work effectively in a fast-paced environment.


ACS Qualifications ( CCN1 & CENWAT essential) Other qualifications ( unvented hot water, LPG , other appliances) desired A minimum of 5 years gas experience ( installation, repair , service of domestic gas boilers) Previous experience in gas compliance is desired. GCSE (or equivalent) in Maths and English Full UK driving licence

Benefits:

We have a great culture at BOXT, working closely together as one team. Our founders wanted to create a company that was disruptive, innovative, and forward thinking and they've created a positive, welcoming environment for people to work and thrive within

Your benefits include...

30 days of annual leave (plus bank holidays) Private medical cover
Company pension Death in service benefit
Free tea, coffee, fruit, and breakfast Ongoing training and development opportunities Modern offices Social events Enhanced Family Friendly Benefits Social events
+ After probationary period