Job Description

Job title


Gateway To Homechoice Manager


Job reference


COLREQ01470


Date posted


29/05/2025


Application closing date


12/06/2025


Salary


33,605 - 39,353


Attachments


Blank
Job description

Permanent, Full time 37 hours per week, Monday to Friday

We are looking for an Innovative Manager to lead Colchester Borough HomesGateway To Homechoice Team, administering the Housing register on behalf of Colchester City Council. An excellent understanding of the Housing Act 1996, Part 6 and relevant allocations policies is essential, as they apply to the allocation of social housing..



The Gateway To Homechoice Manager will lead a team who provide a comprehensive service for all customers using The Gateway to Homechoice scheme. You will ensure applications are processed, properties advertised, and applicants shortlisted for properties, within the required timeframes. You will be responsible for keeping the team well trained and equipped to give relevant advice to customers about their current housing situation. Monitor team performance enabling each member to process all aspects of the Gateway To Homechoice service consistently and appropriately.



You will be responsible for the continued development of information available for all customers to access and include it relevant websites. You will be required to run reports, analyse data, and update all relevant databases. It is essential you can prioritize your own and the team's workload, as well as exceptional written, verbal, and organizational skills.



You will have a positive can-do attitude and an ability to communicate at all levels, and methods. It is essential that you can manage a large and varied workload, evidencing this with previous experience.



You will be required to travel, meet with other local authorities and Housing Providers. You will have the ability to work in different locations, providing support across the Borough and Colchester Borough Homesdifferent office locations. You will be expected to work proactively at home or in other remote locations as the business requires.



We offer a range of benefits which include:
Local Government Pension Scheme with a 20.8 % employer contribution Excellent training, development, and progression opportunities Generous annual leave entitlement, 23 days annual leave (increasing to 26 days after 5 yearsservice), plus bank and public holidays and two extra company holidays during the Christmas period. The opportunity to buy up to another 5 days holiday, subject to conditions Access to the Employee Assistance Programme Provision of a smartphone and laptop Discounted gym member - corporate membership rate at Leisure World and the Northern Gateway. 1 Volunteering Day per year Free Flu Jab Exceptional flexible working arrangement
Agile Working at Colchester Borough Homes means having some flexibility about when, wand how we work to best meet the needs of our role and service area.




Other employee benefits include payment of a professional subscription, Free yearly eye tests plus a contribution towards glasses for VDU use.



You can find out more about Colchester Borough Homes by visiting: www.cbhomes.org.uk .



For further job details .



If you wish to discuss the post further, please contact Carwyn Jones on 01206 508799.



Interview date to be confirmed.

Equality & Diversity Commitment

Colchester Borough Homes are an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and our workforce accurately reflecting the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant.

How to apply:

Step 1 - Read the advert, Job Accountability Statement and Person Specification

Step 2 - Click 'Apply online' below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification

Step 3 Press 'submit'