Job Description

Overview

We are seeking a dedicate and professional Dental Receptionist and GDC registered dental nurse to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently, supporting the dentist and ensuring a smooth operation of the front desk and or the surgery. The position requires strong communication skills organisations ability and a passion for delivering high quality service to our patients.

Duties

Greet patients warmly upon arrival and assist them with check-in procedures. Provide a supporting role to the dentist or hygienist in their clinic Schedule and confirm appointments, ensuring optimal use of the dentist's time. Handle patient inquiries and provide information regarding services offered. Maintain accurate patient records and manage electronic filing systems. Process patient payments and manage billing inquiries. Collaborate with dental staff to ensure seamless patient care and communication. Assist in maintaining a clean and organised reception area. Perform other administrative duties as required to support the practice.

Skills

Strong patient care skills with a focus on creating a welcome environment for patients. Excellent communication skills in English both written and spoken, to communicate effectively with patients and staff. Highly organised with the ability to manage multiple task efficuently in a busy environment Familiarity with R4 IT software systems relevant to dental practices is advantageous. Ability to communicate clearly and empathetically with patients, ensuring their comfort and understanding of procedures.
Job Type: Part-time

Pay: 12.70-13.50 per hour

Benefits:

Company pension
Experience:

Dental assisting: 1 year (preferred) Dental Nursing: 1 year (preferred)
Licence/Certification:

Valid GDC registration (preferred)
Work Location: In person