Job Description

Who are we?

Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team.

We are delighted be opening our newest home, in Telford TF2, in March 2026. As such, we are looking for an experienced care home manager to join our team and take control from the very first stages, leading the commissioning of this home and driving occupancy and growth.

We will ensure that every team member is offered the opportunity to develop their skills and to progress if desired. We believe that caring, compassionate people can find a rewarding career in helping others and that it is our duty to help and encourage them to do so.

The Role:

As the Registered Manager you will take responsibility for all aspects in the day-to-day running of the Care Home.

Promoting a caring environment which provides residents with the highest standard of specialised personal care, meeting individual needs and ensuring everyone is treated with respect and dignity and rights to privacy, independence and choice are met.

You will supervise, monitor and evaluate the care delivered to resident's, checking legal requirements are met along with the high standards expected by Crystal Care Collections.

Responsibilities:

Overall responsibility for the day-to-day management of the home and compliance with all statutory and contractual obligations A focus on driving occupancy levels and ensure excellent resident satisfaction Support our recruitment and training teams by proactively managing staff turnover and ensuring competency and ongoing compliance with training requirements Oversee budget management and demonstrate strong commercial awareness Manage rotas and ensure appropriate staffing levels and skill mix with support from our Head Office team Lead, empower, and inspire direct reports to achieve high standards of care Build strong relationships with residents, families, and external stakeholders Ensure accurate and timely reporting on a daily, weekly, monthly basis Address requirements from internal and external audits within set timescales

Desirable Skills/Experience:

Minimum of 5 years experience working in a caring environment (preferably within care of older people) Minimum of 2 years supervisory management experience Minimum NVQ 4 in Care or a Nursing Qualification Control and management of budgets and accounts Knowledge of the principles in sales and marketing Skilled in the recruitment, selection and retention of staff Committed to a structured approach to training and development of staff Understanding of the Health & Social Care Act and Health & Safety legislation Excellent interpersonal skills Professional, confident and warm personality Have a caring disposition Leadership qualities, enthusiasm along with influencing and motivational skills. Reliable and punctual Willing and able to provide an out of hours 'on call' service

Salary:

Negotiable

Start Date:

January 2026
Job Types: Full-time, Permanent

Pay: 60,000.00-65,000.00 per year

Benefits:

Company events Discounted or free food On-site parking
Work Location: In person