Job Description

General Practice Assistant

FOR PRIMARY CARE NETWORK

Post:

General Practice Assistant (GPA)

Accountable to :

PCN and Morecambe Bay Primary Care Collaborative

(MBPCC)

Responsible to :

PCN Clinical Director

Hours:

37.5 hours per week/Part time considered

Salary:

Dependant on Experience

Base:

Bridgegate Medical Centre

Job Summary

We are seeking an enthusiastic and well-organised General Practice Assistant to

work within Barrow & Millom PCN and Bridgegate Medical Centre.

This exciting new role has lots of scope for development, so we are looking for

someone who can adapt as the role evolves to support our practice.

The successful candidate will have good patient communication skills, as you will arrange appointments, as well as an eye for detail as you review the work that needs to be done. Any required training will be provided, and you will work under the supervision.

Key requirements of the role

Arranging appointments, referrals, tests and follow up appointments. Completing basic (non-opinion) forms and core elements of some forms for the
GP to approve.

Support achievement of QOF and Impact and Investment Fund indicators. Build and maintain good relationships with wider practice teams. Communicate in a friendly and professional manner. Communicate information clearly to a variety of groups, including healthcare
professionals and patients.

Have good technological skills. Be willing to learn new skills and adapt to GP needs. Good timekeeping and ability to meet deadlines.

Training and Education

Participation in an annual individual performance review, including taking
responsibility for maintaining a record of own personal and/or professional

development.

Taking responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar work. There is training requirements for the post.

Attend all relevant annual updates. Inform the lead GP of any concerns regarding GPA role and any professional
development needed.

Be aware of own professional boundaries and what to do when you have
reached them.

Confidentiality

In the performance of the duties outlined in this , the postholder
may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers
or the business of the Practice may only be divulged to authorised persons in

accordance with the Practice policies and procedures relating to

confidentiality and the protection of personal and sensitive data.

General

The post holder will:

Participate in, and help to develop, a culture that promotes equality and
values diversity. The post holder must be aware of and committed to the

Equality and Diversity policies of the appointing GP Federation and comply

with all the requirements of these policies and actively promote Equality and

Diversity issues relevant to the post.

Ensure the principles of openness, transparency and candour are observed
and upheld in all working practices.

Have, or acquire through training provided by the organisation, the
appropriate level of safeguarding and knowledge, skills and practice required.

for the post and be aware of and comply with the organisation's safeguarding

protection policies and procedures.

The post-holder will participate in any training programme implemented by the
PCN as part of this employment.

This job description is not exhaustive and may change as the post develops, but

such change will not take place without consultation between the post holder and

his/her manager. Job descriptions should be reviewed at least annually at the

appraisal meeting.

Person Specification

Criteria

Description

Education &

Professional

Educated to GCSE grade A-C equivalent in Maths and English Evidence of continuing education and professional development in previous roles

Personal

Commitment to ongoing professional development Punctual and committed to role Good judgement when speaking with patients Disclosure Barring Service (DBS) check Clear understanding of confidentiality Good timekeeping & ability to work under time pressure Demonstrates honesty and integrity and promotes
organisational values

Professional Appearance Proven verbal and non-verbal communication skills
Job Type: Full-time

Pay: 13.72 per hour

Expected hours: 37.5 per week

Benefits:

Company pension
Schedule:

Monday to Friday
Education:

GCSE or equivalent (preferred)
Language:

English (preferred)
Work Location: In person

Application deadline: 30/05/2025