Job Description

Client Management London, United Kingdom Starcom Specialist Hybrid 8/26/2025 102756

Company description

With a history that dates back over 80 years,

Starcom

is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.



We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly,

Media Week's Agency of the Year 2023!

Overview

Hi there! We're Constellation, Publicis Groupe's global client team for Samsung. We're a multi-disciplinary team with ambitions of transforming marketing by putting people (including our consumers) first, and we're looking for new talent to work on one of Publicis Groupe's most prized clients, Samsung, a top-five-in-the-world company boasting an audience of over 1 billion people.



The Constellation team is made up of over 2,500 people from across 80+ markets working across disciplines including media, creative, digital, PR, technology, commerce and more. Our model is built to architect, build and orchestrate end to end experiences across paid, owned, creative and commerce.



At Constellation, we're on the lookout for a Account Director to take charge of digital strategy and growth for Samsung across 26 European markets. This role is all about driving forward-thinking digital performance strategies, managing clients and colleagues in a complicated matrix structure, and responding to client briefs with creativity. You'll work with a talented team to deliver strategic solutions that drive growth for Samsung and the Groupe across Europe.



As Account Director, you have overarching responsibilities that directly relate to our agency Growth Pillars and internal Expectations Framework. For this role you'll be working on one of the most dynamic and exciting brands in the agency, responding to campaign briefs and inspiring digital performance media innovation across our 26 European markets.



You will report directly into the Business Director and will be a key member in the team for client briefings, regional digital performance campaign strategy and planning, regional digital trends gathering and directing the team to deliver timely and insightful reporting across markets.

Responsibilities

Digital Market liaison > you will be required to quickly build strong relationships with key digital leads as well as specialist activation teams across our local Constellation markets Identify digital channel market requirements > through frequent formal and informal interaction, to identify local market digital knowledge gaps and leaning on Global/Regional channel experts to drive the production of relevant toolkits/best practise documents Digital Media Partner innovation > keeping on top of the GDD media partner developments and lean on Global/Regional channel experts to drive the production of digital Playbooks to support local market uptake of new/innovative formats including testing frameworks and results reporting Digital Network Connector > building your profile across our Constellation digital teams as a digital performance specialist to reach out to with challenges/opportunities and connecting those markets with other markets/global experts or others to support us better leverage the power of being a network to enhance the digital specialisms Central Client Management > responsible for handling requests from central clients, including central activations and industry POVs Build strong, trusted relationships with Samsung clients, media owner partners and across our European teams

Qualifications

Strong leadership skills Experience within performance media Understanding of digital activation Client servicing exposure within a media agency

Additional information

Starcom

has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer;

WORK YOUR WORLD

opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.

REFLECTION DAYS

- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.

HELP@HAND BENEFITS

24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.

FAMILY FRIENDLY POLICIES

We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.

FLEXIBLE WORKING, BANK HOLIDAY SWAP

&

BIRTHDAY DAY OFF

You are entitled to an additional day off for your birthday, from your first day of employment.

GREAT LOCAL DISCOUNTS

This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.
Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

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