Job Description

Company Description
Who we are
We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise.
Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work.
Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.
You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams.
Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.

The role
You will bring to life our global strategy and give voice to our senior leadership to motivate and mobilise our global employees.
You will lead the 'strategy, content and channels' team and be responsible for the planning and development of compelling company narratives, messages, stories and content for the firms global strategy and delivering on this through our global channels.
You will align strategic communications to our firms brand ensuring that colleagues understand our brand proposition, how it will deliver on our strategy and how they can bring this to life in their daily work.
With your team you will lead and manage all global channels including out intranet, global town halls, weekly digest, and Viva Engage to ensure we effectively engage and mobilise our employees around the world with measurable results
Who you will work with
This is a unique opportunity to play a crucial role in leading and shaping the communications for our firms global strategy and narrative internally.
You will report to the Global Head of Executive and Employee Communications, within the Brand, Communications & Public Affairs team. This role will work to support the global leadership team working alongside the Chief of Staff and office of the Global Chief Operating Officer.
You will work in collaboration with the regional and local heads of communications across our offices to ensure content and channels are globally and culturally relevant. You will work with our markets across significant global communications to support and co-create to ensure it resonates around the world to achieve the desired outcome.
You will set up and manage a community of practice to enable this and in turn lead the alignment and upskilling of our internal communications capabilities and ways of working.
The role will also align with peers across the broader communications function to ensure we join up internal activity with external plans across media and marketing.
What you will be responsible for
We are looking for an exceptional communicator-an experienced leader, strategist and sharp creative writer with a flair for turning complex messages into powerful, human stories.
As Lead for Global Internal strategy and channels, you will be experienced in working with and advising C suite leaders day to day. You will be able to take business strategy and leadership thinking and transform it into a clear communications strategy for engaging our employees to achieve the desired objectives.
You will understand, conduct a review of and deploy best in class internal channel platforms and be experienced in their omnichannel management and measurement.

• Strategic communications planning: You will lead the development of a communications plan for our firms strategy shaping the overarching narrative with the senior leadership and messaging to bring the strategy to life.
• With your team you will develop a plan for a consistent drumbeat of content aligned to all strategic pillars with the goal to bring this to life for colleagues and educate on what each pillar delivers, how we are tracking to date and calls to action to continue to deliver on the strategic initiatives.
• You will work in collaboration with the communications leads for each strategic area to bring this together
• Channel management: You will conduct a review of our global channels, propose best practice and deploy improvements to our suite of global channels
• You will lead and manage the cadence of our global communications channels to ensure we have the right channels, targeting the right people with the right cadence and content, working effectively with an omnichannel approach to engage our employees and achieve our objectives
• You will manage our Global Town Halls - shaping the objective, developing the proposed content and liaising with the speakers to drive attendance and engagement
• With your team you will compile and edit our weekly news digest to ensure content is relevant and resonates globally
• You will develop governance and best practice guidance and templates for story content development using AI capabilities - ensuring all content is aligned to our strategy
• You will work with IT to evolve and enhance our systems and channels including AI tools for content and analytics
• You will develop best practice metrics for global reporting on the impact and outcome of internal communications
• You will set up and lead a 'community of practice' across the regions / countries to establish best practice ways of working, capability building, and editorial planning
• Content creation: you will be a strong accomplished writer able to develop compelling content in various formats including articles, scripts, videos, briefings, presentations etc
• Executive content: You'll be entrusted to craft speeches, talking points, messages, scripts, and articles that bring clarity, energy, and emotion to our strategy
• Leadership advisor: you will be experienced in developing meaningful relationships and working with senior leaders in advising on the communications needs to achieve the desired objectives
• You will be working across the matrix of the organisation to collaborate and curate content with our creative and digital teams
• Team management: you will line manage 2 colleagues as part of this 'strategy, content and channels' team providing clear objectives, accountabilities and coaching to enable them to deliver and develop their careers as communicators

Why this role matters
This is a unique opportunity to shape how people across a global law firm think, feel, and connect with our purpose, our leadership, and our strategic direction.
Qualifications
Your experience

• Excellent strategic communications planner
• Experience in working with and advising C-suite or equivalent level senior leaders in a global organisation
• Excellent writing and storytelling capability
• Experienced in working in matrixed global teams across change, strategy and operations, HR, project management etc
• Experience in metrics and analytics
• Experience in internal channel management (intranet) across a global audience
• Experienced in working closely with senior leaders and writing on their behalf with care, clarity, and credibility
• Someone who thrives in a fast-paced environment, can deal with ambiguity and takes real pride in their craft
• Background in journalism / writing / PR / Marketing / Executive communications, strategic content, or corporate writing-ideally in a professional services or similarly complex environment
• Proven track record of managing communication strategies for large-scale organisational changes

How we will support you
From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning.
Additional Information
Hybrid Working
This role follows our 'balanced' hybrid working approach and as long as business needs allow, you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time.
Equal Opportunities
At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture
#LI-Hybrid

Skills Required