Job Description

Our client is currently hiring a Global Mobility Relocation Consultant to join the UK global relocation team.

This is a great opportunity to work for an industry-leading international mobility provider!

The Global Mobility Relocation Consultant will manage the relocation process for international assignees from start to finish, providing excellent client service support whilst serving as a subject matter expert.

International relocation and/or international assignment services experience is essential.

This role offers 4 days remote (work from home) and 1 day in the office per week.

Responsibilities of the Global Mobility Relocation Consultant role include:

• Work as the main point of contact for global mobility services for clients and assignees
• Providing day to day support, coordination and case management for assignees and their families
• Coordinating end-to-end global mobility including; immigration, social security, payroll amongst other relocation activities
• Deliver relocation policy briefings, always ensuring a full understanding of the global mobility process is achieved
• Conduct a needs analysis to establish assignee\'s specific requirements and locational needs prior to relocation
• Manage a caseload of assignees ensuring a high level of service satisfaction
• Handle any issues that arise during the relocation process
• Act as the direct liaison between internal HR, global mobility departments and the relocation services team
• Arrange supplier services such as destination services (home and school search), household goods moving, immigration, expatriate tax, cultural training etc.
• Engage with and support on-going client assignment management needs

• Must have a passion for working with people
• Cultural awareness
• Great organisation and case management skills
• Desire to solve problems and provide support to assignees
• Able to communicate and develop relationships with professionals at all levels
• Prior Global Mobility and Relocation work experience is essential
• Global Mobility Specialist (GMS) certification (preferred but not essential)
• Multilingual (preferred but not essential)

Alchemy Global Talent Solutions