Job Description

Overview:

The Global Network Specialist recruits, contracts, and manages ComPsych' s network of EAP Counselors, Legal and Financial Advisors, and Health Coaches globally. This includes the strategic vendor management of Global EAP Partnerships.
Responsibilities:
Identify, recruit and contract prospective providers for ComPsych' s EAP, Legal, Financial and Health Coach networks Negotiate provider's rates while complying within ComPsych's established guidelines and procedures in order to complete contracts. Responsible for facilitating the global billing process with providers and partners. This includes investigation and resolution of billing and payment issues. Respond in a timely manner to provider inquiries and to internal inquiries relating to the global provider network. Resolve provider related complaints and issues in a timely manner. Ensure that the Provider data in the database is up to date and accurate Review and reconcile provider utilization reports; correspond with providers and ComPsych departments to bring issues to resolution. Other duties as assigned.

Qualifications:
Bachelor's degree required 2-4 years of work experience Strong internet research skills Excellent communication skills both verbal and written Strong task management skills/ability to multitask Ability to think outside of the box to problem solve global issues effectively Experience working in Behavioral Health, EAP, or Provider Relations field a plus Professional business experience preferred * Stable work history required