Job Description

We are seeking a proactive, organised and personable

Office Administrator

& Sales Person

to support the day-to-day running of the club office. This role is perfect for someone who enjoys variety in their workday, thrives in a member-facing environment and is happy being the go-to person for both the Club Staff and Members.

You'll be the first point of contact for many enquiries, the friendly face (or voice) that keeps the office running smoothly, and the kind of person who keeps small problems from becoming big ones.

Under the direction of the Directors, your focus will be on administrative, reception and process-based service to ensure the smooth running of the club, prioritising the club vision and values.

Key Responsibilities:

General Enquiries:

Answering the phone, handling general enquiries and redirecting calls and information to relevant departments.

Diary Management and Bookings:

Booking visiting golf societies and events, confirming arrangements, and collecting deposits as required. Booking casual golf, interclub matches, internal matches and events, opens and corporate days. Passing all related information over to the relevant Heads of Department (HODs).

Supplier Management:

Assist the Director in building relationships with suppliers, negotiating rates at renewal, and sourcing alternatives where better value or service is available.

Finance Admin:

Raising small ad-hoc invoices, supporting with annual billing and assisting with payment allocation and reconciliation.

New Member Admin:

Lead the administration of all the club's membership information using current or future software including but not limited to subscription renewals, onboarding new members into the club system and connecting them with appropriate Captains.

Office Maintenance:

Maintaining a tidy, clean and welcoming office environment. Ensure IT, security and safety software and hardware infrastructure is maintained through the service provider.

Member Service:

Engaging with members who visit or call the office, handling concerns or queries efficiently and professionally. Effectively manage all sundry offerings.

Admin Support:

Assisting the Directors directly with administrative tasks, project work and shielding them from unnecessary interruptions.

Data Handling:

Collating and presenting information clearly in spreadsheets or documents as required.

Task Management:

Taking instructions, following through on tasks independently and updating on progress through regular meetings.

Social Media and Marketing:

Assist with all social media platforms, marketing and promotions alongside the club's marketing company.

Meetings:

Whilst working with the Directors, attend and participate in Joint meetings, AGMs other meetings. Take notes and prepare for circulation.

What We're Looking For:

Strong organisational and communication skills. Friendly, approachable, and professional manner. Good working knowledge of Microsoft Office, especially Word, Excel and Publisher A proactive, problem-solving mindset - you like to figure things out. Able to follow instruction and take initiative when needed. Reliable, detail-oriented and self-motivated. Comfortable working in a small team and adapting to new challenges.

Nice to Have (but Not Essential):

Previous experience in an office, hospitality, or member-focused environment. Familiarity with golf club operations or membership systems. Experience working directly with suppliers or handling basic invoicing. Experience collating data into a presentable format. Graphic Design and Marketing experience and confidence in using the Adobe Creative Suite.

Why Work With Us?

Colne Valley Golf Club is owned by Fathers Field Developments ltd, a Family business with a strong sense of community close to Earls Colne and Halstead. The successful applicant will work closely with the Directors and enjoy variety in your day-to-day tasks, opportunities to learn new skills, and the satisfaction of playing a key role in keeping the club running smoothly.

Closing date: 31 January 2026

Interviews commence 9th to 12th February

Job Type: Can be discussed but ideally Tuesday to Friday - 9.00 -3:30

Pay: 15.00-16.50 per hour

Benefits to include:

Reduced Membership and Subsistence whilst at work

Free Car Parking.

Relevant Training when required or requested both on and off site.

Job Type: Part-time

Pay: 15.00-16.50 per hour

Expected hours: 24 - 30 per week

Benefits:

Discounted or free food Employee discount Free parking On-site parking
Ability to commute/relocate:

Colchester CO6 2LT: reliably commute or plan to relocate before starting work (required)
Work Location: In person