Job Title: Seasonal Golf Operations Assistant - Pro Shop & Bar
Location: Holtye Golf Club
Reports To: Bar Manager / GM
Employment: Seasonal / Zero hours contract
Job Overview:
We're seeking a friendly, reliable, and proactive individual to join our team as a Golf Operations Assistant in our on-site Pro Shop and clubhouse bar. This dual-role position requires a customer-focused team player who can manage sales, assist golfers, and serve beverages in a relaxed and professional setting.
The majority of the role will be based serving customers in the Pro Shop with occasional hours supporting the clubhouse team.
Key Responsibilities:
Provide excellent customer service in both the Pro Shop and bar areas
Manage golf course & lesson bookings
Manage & respond to enquiries via telephone, email & in person
Operate tills and handle cash/card transactions accurately
Advise customers on golf equipment, apparel, and services
Serve drinks and snacks behind the bar in accordance with licensing laws
Maintain cleanliness and presentation of merchandise and bar area
Re-stock shelves and assist with inventory checks
Support event set-ups and provide bar/shop service during tournaments and functions
Assist with opening and closing procedures for the Pro Shop and bar
Key Skills & Attributes:
Strong interpersonal and communication skills with friendly & approachable attitude
Basic computer skills
Customer service experience (hospitality or retail preferred)
Ability to multi-task and stay composed in a busy environment
Attention to detail and pride in maintaining clean, organized spaces
A passion for golf & a basic knowledge of the sport
Willingness to work flexible hours, including weekends and holidays
Benefits:
Staff discounts on retail and F&B items
On-the-job training
Friendly and supportive team environment
Potential to play golf during off-peak hours
Benefits:
Discounted or free food
Schedule:
Day shift
Weekend availability
Work Location: In person
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