Job Description

Are you organised, detail-driven, and passionate about making a difference?
We're looking for an Administrative Assistant to support our Governance & Assurance team, the backbone of our organisation's integrity and compliance. This is your chance to play a key role in ensuring high standards and smooth operations across the business.
What You'll Do

• Keep governance ticking like clockwork - manage mailboxes, maintain systems, and ensure records are always up to date.
• Champion GDPR compliance - handle Subject Access Requests, prepare redactions, and track progress with precision.
• Protect confidentiality at every step - support the Governance & Assurance Team while upholding the highest standards.
• Drive audit success - organise and collate key data to keep everything on point.

What We're Looking For

• A natural organiser with exceptional attention to detail.
• Confident using Microsoft Office (Word, Excel, PowerPoint).
• Able to juggle multiple priorities and meet deadlines with ease.
• Previous experience in governance, compliance, or assurance is a bonus - but not essential.

Why You'll Love Working Here

• Be part of a team that values integrity and collaboration.
• Enjoy opportunities to learn and grow in a dynamic environment.
• Competitive salary and benefits package.

Ready to make an impact? Apply today and help us uphold the highest standards of governance and assurance.
As part of our commitment to work-life balance, we're excited to be trialling a 4-day working week, giving you more time to recharge while still making a meaningful difference. Experience is helpful, but the key is your dedication to creating real change.
If you would like to know more about the role, please contact Claire Jones. You can reach her at
Application guidance
Please see the role profile attached. You will need this to complete your personal statement. Please pay particular attention to the person specification. When writing your personal statement, you only need to match the criteria that has 'Application' next to it in the 'stage of assessment' column. By following this guidance, it will give you the best chance of being shortlisted to the interview stage.
We make a difference in people's lives every day. As an organization that's owned by the local community, we feel proud of our achievements since 2008 whilst recognizing that there's much more that we can do to improve the lives of people living across Torfaen and beyond. If you join us you will continue to prove the value of us and the work we do not just to our customers, but also to the wider community.
We are committed to equality and diversity and we aim to create a supportive environment where everyone feels valued and able to be themselves.

Skills Required