Job Description

Details

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Reference number

434376

Salary

29,657 - 33,748
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Executive Officer

Contract type

Permanent

Business area

WRA - Chief Executive's Office

Type of role

Administration / Corporate Support

Working pattern

Flexible working, Full-time, Job share

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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We encourage flexible and hybrid working. Some office attendance will be required based on business needs. This role is based in our Cardiff office.

About the job

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Job summary

We're responsible for Land Transaction Tax and Landfill Disposals Tax. Our work raises revenue to support public services, like the NHS and schools, in communities across Wales. But that's not all, we're also involved with and support future tax design for Wales.

Join a place with purpose

You'll join a team of 100+ talented people from across 14 different professions. Our culture is best described as innovative, collaborative and kind. By working together, we'll deliver a fair tax system for Wales.

Our people

You'll be working with people from a wide range of backgrounds and experience. From Operations, Policy, Digital and Data, HR, Communications to Finance - there's a place for you in our friendly team.

You'll be our greatest asset

You'll be joining an inclusive organisation and be part of a team where you can thrive, be rewarded and heard.


We're recognised as one of the top organisations for people engagement in the Civil Service People Survey. Inclusion and fairness are one of our strongest areas, as well as pay and benefits - our People Survey results say it all!


We're also recognised for being innovative and a digital, 'cloud-based' organisation that supports hybrid and flexible working enabling a great work-life balance.


More about working for us, our roles and our Corporate Plan 2025 - 2028 .

Job description

You will be a key player within the Private Office team, supporting our Governance Manager in the smooth running of our Board and a number of executive committees.

The successful candidate will support Chairs of committees directly and the Governance Manager. They will form part of the Private Office secretariat team to ensure alignment between The Board, Tim Arwain and its leadership groups. You will need to be a highly organised and an adaptable team player, who is able to deliver at pace and contribute to an inclusive working environment. Minute taking, drafting agendas and commissioning meeting papers is a critical aspect of the role. You will need to enjoy interacting with others and building relationships as the role is varied and involves providing support across the organisation. You will need to be able to communicate clearly both verbally and in writing. You will need to have the ability to plan, organise and manage your own time as well as the time of committee members. We are looking for an individual who can work well under pressure, someone who can appreciate that the WRA is growing and with that you will have to adapt to a changing environment. The Private Office team are at the centre of a lot of activity with each team member getting involved in a range of activity to support the wider WRA deliver its objectives.

This is an opportunity to be part of a small team at the heart of the WRA - one which supports our Chief Executive, Board and Committees and our leadership team - Tim Arwain. You'll get insight into a range of strategic topics and discussions from across the organisation. We're continuously developing and improving our ways of working, and you can help us do that- we always welcome new ideas!

Jo Ryder - Chief of Staff

Person specification

Support the Governance Manager by: Opportunity to support the Governance Manager on wider aspects of their role such as: board appointments, committee effectiveness and strategy days Working with tact and diplomacy when handling or having sight of sensitive information and attention to detail is key due to the nature of some of the work covered. Support in the organisation of WRA wide events Keep governance related intranet pages up to date Work flexibly across Private Office to support the Chief Executive and Tim Arwain

Candidate information session

If this seems like a role you'd be interested in, join us for our virtual Candidate Information Sessions. You'll meet the Line Manager, get an overview of the role as well a feeling for what it's like to work at the WRA. We'll also talk through our benefits and provide helpful tips for your application with us. Please register for one of the sessions below:

29 October 2025 at 12.30pm - Register here:

Business Wales Events Finder - Candidate Information Session - Governance Support Officer

29 October 2025 at 4.00pm - Register here:

Business Wales Events Finder - Candidate Information Session - Governance Support Officer

Languages

We've undertaken an objective assessment of the Welsh language skills needed to undertake the duties of this role. For this role:




Welsh language skills Welsh skills are not essential. This means that you do not need Welsh language skills to undertake this role and these skills won't be assessed during the recruitment process. However, we actively encourage all staff to learn, or improve their Welsh language skills and offer a range of opportunities to suit everyone.

Benefits

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Alongside your salary of 29,657, Welsh Revenue Authority contributes 8,591 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.31 days annual leave + Bank holidays, and 2 Privilege days Flexible and hybrid working Generous employer pension schemes with a contribution of upto 28.97% Tusker car scheme Vivup Cycle2Work and advances of salary for season Travel Tickets Lifestyle Benefits offering discounts on shopping, restaurants and entertainment Wellbeing hour each week Access to subsidised sports groups Generous family-friendly leave policies Free Welsh language courses and time off to learn Access to a range of staff diversity networks Free counselling and support service via our Vivup Employee Assistance Programme and Your Care Health platform A thriving culture that's described as innovative, collaborative and kind.

Things you need to know

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Selection process details

We'll always be clear about how we assess your application, at each stage of the process. This will usually include:


Assessment of your Application Form and CV against the relevant Success Criteria A panel interview (if you're successful at the initial sift stage) If any additional assessments are needed for this role, such as a test or presentation at interview, we'll let you know in advance. Should a large number of applications be received, an initial sift will be conducted using the lead behaviour,

Communicating & Influencing

We're proud to be a Disability Confident Leader so we'll ask you if you need any adjustments at each stage of the recruitment process. So that we can support you in a way that works for you, we'll offer a pre-interview accessibility chat to anyone that declares a disability or needs any adjustments. This will take place with someone who is independent of the recruitment process and you won't be placed at any disadvantage as a result of needing adjustments.


Whilst the use of Generative AI (GenAI) isn't prohibited, it must be used carefully and your application must be factually accurate. It should be noted that presenting ideas and experience generated by artificial intelligence as your own, may be considered plagiarism.


A reserve list may be held for this role for applicants that have scored above the appointable threshold at interview. This means that if a similar vacancy becomes available in the next 12 months we may contact you to offer you the role.

Success criteria

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Behaviours

Criteria

Assessed in personal statement and CV

Assessed during interview or assessment

Delivering at Pace

Identify who and what is required to ensure success, set clear goals and areas of responsibility and continually assess workloads considering individual needs.



Yes



Yes

Managing a Quality Service

Clearly explain to customers what can be done. Keep colleagues and stakeholders fully informed of plans, possibilities and progress.



Yes



Yes

Seeing the big picture

Understand how your work and the work of your team supports wider objectives and meets the diverse needs of stakeholders.



Yes



Yes

Communicating & Influencing

Communicate clearly and concisely both orally and in writing.



Yes



No

Strengths

Criteria

Assessed in personal statement and CV

Assessed during interview or assessment

Problem Solver

You take a positive approach to tackling problems and find ways to identify suitable solutions



No



Yes

Networker

You proactively create and maintain positive, professional and trusting working relationships with a wide range of people within and outside the organisation. You identify connections and reach out to bring people together.



No



Yes

Experience

Criteria

Assessed in personal statement and CV

Assessed during interview or assessment

Experience of working in an administrative role including organising meetings and minute taking.


Excellent planning and organisational skills - ability to prioritise work effectively.



Yes


Yes



No


Yes




Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : WRA Recruitment Team Email : Recruitment@wra.gov.wales Telephone : 03000254000
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Recruitment team

Email : Recruitment@wra.gov.wales

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition. See the Civil Service Commission's recruitment principles where this is set out.


If you feel your application has not been treated in line with the recruitment principles, and you wish to complain, you should contact the Head of HR.


Email: hr@wra.gov.wales


If you're not satisfied with our response, you can contact the Civil Service Commission.